Company Description
Who are we?
TSA is an Australian-owned business specializing in helping companies acquire, retain and grow their consumer customer bases. We represent some of the country's largest brands, across eight call centres in Australia and internationally.
We’re a purpose driven business and our mission is clear. We endeavor to create experiences that people love, by revolutionizing the way they connect and communicate with brands.
What should you expect from us?
- Competitive Salary Package
- HMO Coverage with 1 free dependent
- Life Insurance Coverage
- Onsite Work set up
- Rotating schedule
Job Description
We are looking for a dedicated and customer-oriented Customer Service Representative to join our team. The ideal candidate will be responsible for answering customer inquiries, resolving complaints, providing product information, and ensuring a positive customer experience. This role requires strong communication skills, problem-solving abilities, and the ability to manage multiple tasks efficiently.
Qualifications
- At least 1 year of experience in a sales or customer-facing role within a BPO setting.
- Excellent communication and interpersonal skills.
- Strong ability to build rapport with potential customers and understand their needs.
- Proven track record of achieving sales targets or quotas.
- Ability to manage multiple tasks in a fast-paced environment.
Additional Information
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TSA Website
Philippines Office address:
14F Five E-com Center, Harbor Drive, Mall of Asia Business Complex, Pasay City, Metro Manila, Philippines 1300
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What We Do
We’re Australia’s leading specialists in CX consultancy and services. We are passionate about revolutionising the way brands connect with Australians. How? By combining our local expertise with the most sophisticated customer experience technology on earth, and delivering with a team of people who know exactly how to help brands do amazing things for their customers.
