New Car Sales Manager

Posted 17 Days Ago
Be an Early Applicant
Birmingham, West Midlands, England, GBR
In-Office
Mid level
Automotive • Retail • Transportation
The Role
Leads the new car sales team to achieve revenue and volume targets, develops sales strategies, oversees vehicle stock, pricing and promotions, and ensures a premium customer journey. The role tracks performance data, improves sales tactics, manages customer relationships, and collaborates with dealership leadership, finance partners, insurance teams, and Mercedes-Benz contacts.
Summary Generated by Built In

LSH Auto is a UK premium automotive retailer and a leading Mercedes-Benz dealership group. The business supports customers across the full vehicle ownership journey, from new and used vehicle sales to aftersales services including servicing, repairs, MOTs, tyres, and parts. Joining LSH Auto means becoming part of a customer-focused automotive environment where commercial performance, brand standards, and service quality all matter.

As New Car Sales Manager, you will play a key role in driving the performance of the new car sales function. This role is focused on leading a high-performing team, shaping the sales approach, and helping deliver a premium customer experience that reflects the standards of the Mercedes-Benz brand while supporting strong commercial results across the dealership.

Responsibilities
  • Lead the new car sales team to achieve monthly revenue targets.
  • Develop sales strategies to increase new vehicle volume and profitability.
  • Oversee stock availability, pricing, and promotional activity for new vehicles.
  • Ensure an excellent customer journey from enquiry through vehicle handover.
  • Track sales performance metrics and adjust tactics to improve results.

Requirements
  • 3+ years of management experience within the automotive industry, including experience managing automotive sales teams and exceeding dealership targets.
  • Strong knowledge of new vehicle sales processes, automotive finance products, and automotive sales compliance requirements.
  • Experience using Kerridge and Enquiry Max.
  • Proven ability to analyse sales performance data and adjust sales strategy accordingly.
  • Experience leading teams and managing customer relationships in a fast-paced showroom environment.
  • Comfortable working with senior dealership leadership, finance and insurance partners, Mercedes-Benz brand contacts, and high-value showroom customers.
  • Valid UK driving licence.
  • Eligible to work in the United Kingdom.

Benefits

Benefits Include:

• A range of Mercedes Benz training and leadership programmes

• Platinum Plus Rewards Scheme

• Colleague Car Purchase Scheme

• Eye care Vouchers

• Life Assurance (4 x annual salary)

• 31 days holiday (including bank holidays), rising to 38 days with length of service

• Wellbeing Support

• Company Pension

Skills Required

  • 3+ years of management experience within the automotive industry
  • Experience managing automotive sales teams and exceeding dealership targets
  • Strong knowledge of new vehicle sales processes
  • Knowledge of automotive finance products
  • Knowledge of automotive sales compliance requirements
  • Experience using Kerridge and Enquiry Max
  • Proven ability to analyse sales performance data and adjust sales strategy
  • Experience leading teams and managing customer relationships in a fast-paced showroom environment
  • Ability to work with senior dealership leadership, finance and insurance partners, Mercedes-Benz brand contacts, and high-value showroom customers
  • Valid UK driving licence
  • Eligible to work in the United Kingdom
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The Company
HQ: Birmingham
22,000 Employees

What We Do

LSH Auto is a premium automotive retailer operating Mercedes-Benz, BYD, and smart dealerships. They provide new and used vehicle sales, aftersales services, maintenance, and repairs. As part of the Lei Shing Hong Group, they have a long-standing heritage in the automotive industry, focusing on delivering exceptional customer experiences and maintaining high standards in sales, service, and support across their various locations in the UK and internationally.

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