Senior Director of Communications

Posted 2 Days Ago
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London, Greater London, England, GBR
Hybrid
Senior level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
Travel & expense made easy.
The Role
Leads EMEA communications strategy, reputation, executive counsel, crisis response, media relations, stakeholder engagement, and regional operating governance. Advises senior leadership on sensitive business issues, organizational change, geopolitical developments, and high-visibility events. Oversees agencies, budgets, measurement, talent development, and multi-market communications programs while aligning regional narratives with global priorities.
Summary Generated by Built In

The Senior Director of Communications, EMEA owns the EMEA communications strategy and regional reputation posture. This is a strategic, enterprise-facing role that advises executive leadership, sets the narrative and risk response for major business moments, and makes cross-market trade-offs across a complex matrix of countries, functions, and global stakeholders. The Senior Director is accountable for direction, prioritization, and outcomes—not day-to-day production.

What You’ll Do:

  • Own the EMEA communications strategy, annual priorities, resource allocation, and governance in partnership with the C-suite, regional leadership, and communications.
  • Serve as the principal communications adviser to executive leadership on reputation, risk, transformation, geopolitical developments, and market-sensitive issues; challenge assumptions, recommend choices, and guide leaders through ambiguity.
  • Own EMEA reputation through an integrated strategy spanning corporate, product, financial, internal, executive, and digital communications.
  • Set the principles for translating global strategy into locally credible narratives, balancing consistency with market, language, cultural, and regulatory realities.
  • Set the communications strategy and executive narrative for major organizational change, acquisitions, market entries, crises, leadership transitions, and other high-visibility events.
  • Set the regional media and thought-leadership agenda; approve story platforms, executive positioning, reputation programs, and stakeholder engagement priorities.
  • Own the regional crisis posture and serve as the senior escalation point during high-impact incidents; determine response strategy and align Legal, HR, and business leadership.
  • Direct the regional operating model, including agency strategy, budget, measurement, governance, planning rhythms, quality standards, and resource trade-offs.
  • Build communications leadership capability through coaching, talent planning, succession, and clear role design across the EMEA portfolio.
  • Establish outcome frameworks that connect communications to business priorities and use them to make investment and prioritization decisions.
  • Represent EMEA in global communications planning and ensure regional insight influences enterprise decisions.

What We’re Looking For:

  • Typically 12+ years of experience in corporate, agency, public affairs, or executive communications, including a demonstrated record of leadership across multiple markets.
  • Demonstrated experience advising senior executives and leading communications through significant business change.
  • Strong judgment in ambiguous or politically sensitive situations, with the credibility to challenge, simplify, and make decisions at executive level.
  • Proven ability to lead through influence in a matrixed organization and manage directors, agencies, and multi-market programs.
  • Exceptional writing, narrative development, media, presentation, and stakeholder-management skills.
  • Experience working across markets and fluency in French or German.

Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers. 

Human oversight: Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application. 

  • Your rights: If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email here. Your decision to do so will not affect how your candidacy is evaluated. 

Please refer to our Candidate Privacy Notice for more information about our processing of personal data, and your rights.

Skills Required

  • 12+ years of experience in corporate, agency, public affairs, or executive communications
  • Leadership experience across multiple markets
  • Experience advising senior executives
  • Experience leading communications through significant business change
  • Strong judgment in ambiguous or politically sensitive situations
  • Ability to lead through influence in a matrixed organization
  • Experience managing directors, agencies, and multi-market programs
  • Exceptional writing, narrative development, media, presentation, and stakeholder-management skills
  • Experience working across markets
  • Fluency in French or German

What the Team is Saying

Brian Guimond
Adamas Victória Cavalcante Robitz
Bastian Martino
Charlotte Delafosse
Daniella Schuh
Alice Rao-Wyckoff
Mily O Loughlin
Anna
Roshni
Henry Statfeld
Jose Soares
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The Company
HQ: Palo Alto, CA
3,300 Employees
Year Founded: 2015

What We Do

Navan (Nasdaq: NAVN) is the leading all-in-one business travel, payments, and expense management platform that makes travel easy for frequent travelers. From finding flights and hotels to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.

Why Work With Us

At Navan, we’re never satisfied with the status quo, and we know breakthrough ideas come from diverse perspectives. We are committed to cultivating a workplace that reflects the diversity of the customers we serve while fostering leadership and innovation.

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Navan Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

In-person connections is the foundation of Navan, the connections forged through face-to-face interactions improve company culture and what we can achieve together. We operate on a hybrid working model, which we define as four days a week in-office.

Typical time on-site: 4 days a week
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