Description
The New Business Specialist accurately processes and enters new business applications, verifies documentation, and ensures compliance with company and state requirements. This role collaborates with team members to support efficient policy issuance and provide exceptional service to the customers and families we serve.
Your responsibilities will include:
- Receive and process new business applications through a paperless workflow queue.
- Review insurance applications and related documentation to accurately enter data into company systems.
- Verify data for completeness, accuracy, and compliance with company and state requirements.
- Identify discrepancies, missing information, and documentation issues during the application review process.
- Review legal and supporting documents to ensure proper documentation and regulatory compliance.
- Maintain the integrity of policyholder information and ensure underwriting activities are completed within company guidelines and established limits.
- Participate in system enhancements, software utilization initiatives, and technology related projects that support policy administration processes.
- Communicate relevant information and status updates with team members and management.
- Assist with reviewing procedures, identifying process improvement opportunities, and implementing changes that enhance efficiency, quality, and cost effectiveness.
- Maintain production records and adhere to all recordkeeping requirements, controls, and departmental standards.
- Support team objectives and contribute to a collaborative, customer focused work environment.
Requirements
- High school diploma or equivalent required.
- Completion of LOMA Principles and Operations courses within two years of employment.
- One or more years of experience in general office support including data entry.
- Insurance industry experience preferred.
- Working knowledge of Microsoft Office applications, including Outlook, Excel, and Word.
- Experience with LifePro or other insurance administration systems preferred.
- Strong attention to detail, organizational skills, and ability to manage multiple priorities.
- Effective written and verbal communication skills.
- Ability to work independently while contributing to a team environment.
Pay and Benefits Summary:
Our benefits include:
- An excellent schedule – office closes at 1 p.m. every Friday
- Annual profit sharing
- 401(k) with company match with discretionary contribution
- Company-sponsored group medical and dental insurance
- Company-paid life insurance
- Company-paid long-term disability
- Hybrid work environment
- Paid holidays
- Generous vacation time and sick leave
- Paid parental leave
- Casual dress year-round
About Homesteaders:
Homesteaders Life Company, a mutual company owned by its policy holders, is a national leader providing products and services to help people design a better farewell. Founded in 1906, Homesteaders is known for secure preneed funding and innovative solutions that help funeral and end-of-life professionals and consumers connect with each other.
We are currently hiring in AL, FL, GA, IA, IN, KS, LA, MI, MS, MT, NC, NE, OH, OK, PA, SC, TN, TX, UT, VA, WI, WV.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Skills Required
- High school diploma or equivalent
- Complete LOMA Principles and Operations courses within two years of employment
- At least one year of general office support experience, including data entry
- Insurance industry experience
- Working knowledge of Microsoft Office applications, including Outlook, Excel, and Word
- Experience with LifePro or another insurance administration system
- Strong attention to detail and organizational skills
- Ability to manage multiple priorities
- Effective written and verbal communication skills
- Ability to work independently and contribute to a team environment
- Authorization to work for any employer in the United States without visa sponsorship
What We Do
Homesteaders Life Company is an insurance provider that specializes in funding prearranged funeral plans through preneed life insurance policies, helping families plan meaningful farewells with confidence.
