The Role
Drive sales and customer satisfaction for Penumbra neurovascular products by developing hospital and physician relationships, prospecting new accounts, managing orders and inventory, meeting sales targets, providing clinical support and on-call coverage, attending trade shows, and maintaining QMS and compliance documentation.
Summary Generated by Built In
As a Neurovascular Territory Manager, you will be responsible for increasing sales and customer satisfaction with Penumbra’s neurovascular products within your assigned territory. You’ll work with the Vice President of Sales and Regional Sales Manager on a daily basis to ensure superior customer service and product use, and strive to meet and exceed quarterly and annual sales plan.
Candidates outside of the Atlanta, GA area will be considered, however, the candidate must reside within the region while in the role. Relocation expenditures will not be provided.
What You’ll Work On
Customer Relationships
• Develop relationships with existing hospitals, labs, and customers
• Prospect and develop relationships with prospective customers and/or users of Penumbra products, converting them to Penumbra customers
• Secure and/or renew existing orders by coordinating product availability, delivery dates, and inventory levels
• Maintain open communication lines with current and prospective customers on programs, promotions, and pricing trends
• Increase account penetration with orders for new and existing line of products and services
• Develop relationships with physicians, lab staff, lab supervisors, and purchasing personnel
Planning
• Commit to travel as necessary for position and product line support
• Complete other special projects or assignments as requested
Professional Development
• Keep current on Penumbra new products or services being offered and give feedback to the corporate office on market receptivity, concerns or issues learned from the customers
• Maintain an ongoing knowledge of competitive product innovations, sales promotions, catalogs and advertising for personal sales effectiveness and corporate market intelligence
• Attend industry trade shows as assigned, responsible for show follow up, including a summary report to sales and marketing management, turning in orders, communicating problems for internal follow up, getting leads and sending appropriate follow-up correspondence
Administrative
• Maintain accurate record of sales expenses, customer files and field sales reports required, communicating required information as needed
• Adhere to the Company’s Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures.
• Understand relevant security, privacy and compliance principles and adhere to the regulations, standards, and procedures that are applicable to the Company.
• Ensure other members of the department follow the QMS, regulations, standards, and procedures.
• Perform other work-related duties as assigned
What You Contribute
• Requires Bachelor’s degree in communications, neuroscience, biology or related discipline, plus additional training and certification in radiology, neuro-interventional technology, or related field. 5+ years sales experience, including 3+ years in a medical device company, or an equivalent combination of education and experience.
• Sales or marketing background desired
• Strong clinical, technical, and organizational skills;
• Ability to function in a busy, demanding, and competitive environment;
• Outstanding verbal and written communication skills.
Working Conditions
General office, laboratory, and cleanroom environment. Travel at least 50% of the time. Ability to wear 7-9 pounds of lead for extended periods of time in the angio suite. On-call availability required 24 hours per day, 7 days per week. Potential exposure to blood-borne pathogens and other potentially infectious materials. Requires some lifting and moving of up to 25 pounds. The employee is frequently required to stand, walk, sit, and reach with hands and arms, and to use a computer, sitting for extended periods. Specific vision abilities required by this job include ability to read, close vision, distance vision, color vision, peripheral vision, and depth perception.
Annual Base Salary Range for New Hires: $175,000 - $215,000 / year
We offer a competitive compensation package plus a benefits and sales incentive program. Individual total compensation will vary based on factors such as sales territory, qualifications, skill level, and competencies.
What We Offer
• A collaborative teamwork environment where learning is constant, and performance is rewarded.
• The opportunity to be part of the team that is revolutionizing the treatment of some of the world's most devastating diseases.
• A generous benefits package for eligible employees that includes medical, dental, vision, life, AD&D, short and long-term disability insurance, 401(k) with employer match, paid parental leave, eleven paid company holidays per year, a minimum of fifteen days of accrued vacation per year, which increases with tenure, and paid sick time in compliance with applicable law(s).
Penumbra, Inc., headquartered in Alameda, California, is a global healthcare company focused on innovative therapies. Penumbra designs, develops, manufactures, and markets novel products and has a broad portfolio that addresses challenging medical conditions in markets with significant unmet need. Penumbra sells its products to hospitals and healthcare providers primarily through its direct sales organization in the United States, most of Europe, Canada, and Australia, and through distributors in select international markets. The Penumbra logo is a trademark of Penumbra, Inc.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local laws.
If you reside in the State of California, please also refer to Penumbra's Privacy Notice for California Residents.
For additional information on Penumbra’s commitment to being an equal opportunity employer, please see Penumbra's AAP Policy Statement.
Skills Required
- Bachelor's degree in communications, neuroscience, biology or related discipline plus additional training/certification in radiology, neuro-interventional technology, or related field
- 5+ years sales experience, including 3+ years in a medical device company, or equivalent combination of education and experience
- Sales or marketing background
- Strong clinical, technical, and organizational skills
- Outstanding verbal and written communication skills
- Ability to function in a busy, demanding, and competitive environment
- Travel at least 50% of the time
- On-call availability required 24 hours per day, 7 days per week
- Ability to wear 7-9 pounds of lead for extended periods in the angio suite
- Ability to lift and move up to 25 pounds; frequent standing, walking, sitting, computer use; specific vision abilities (close, distance, color, peripheral, depth)
- Adhere to the Company's Quality Management System (QMS) and applicable domestic and global quality, security, privacy, and compliance standards
- Maintain accurate records of sales expenses, customer files, and field sales reports
Penumbra Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Penumbra and has not been reviewed or approved by Penumbra.
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Healthcare Strength — Company materials describe comprehensive medical, dental, and vision coverage with immediate eligibility, alongside life and disability insurance. Feedback suggests health coverage quality is a standout element of the package.
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Parental & Family Support — Company sources indicate fully paid parental leave and on-site support for nursing parents in key locations. Feedback suggests family support policies compare favorably within med‑tech employers.
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Leave & Time Off Breadth — Company postings outline paid holidays, sick leave, and vacation that increases with tenure. Feedback suggests time‑off provisions are broadly competitive when weighing total package value.
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The Company
What We Do
Penumbra, Inc., headquartered in Alameda, California, is a global healthcare company focused on innovative therapies. Penumbra designs, develops, manufactures and markets novel products and has a broad portfolio that addresses challenging medical conditions in markets with significant unmet need. Penumbra sells its products to hospitals and healthcare providers primarily through its direct sales organization in the United States, most of Europe, Canada and Australia, and through distributors in select international markets. The Penumbra logo is a trademark of Penumbra, Inc. Members of the Penumbra team agree that this is where their work has meaning -- we are transforming the treatment of some of the world's most devastating conditions. Penumbra is where everyone's ideas matter, and where learning and growth are constant.
