Job Summary
Job DescriptionWe're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive.
We're all about providing the best experience and delivering the best tech on the best network.
This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.
We're all about helping our customers connect faster, better and smarter. And that's where you come in, to help us realise our purpose to build a connected future so everyone can thrive.
What We Offer
- Performance-related pay
- Access to thousands of learning programs so you can level-up
- Global presence across 22 countries; opportunities to work where we do business.
- Purchased annual leave scheme
- Additional Telstra day off
- Additional 30% off Telstra products and services
- Toolkit provided (laptop + mobile phone + plan paid for)
This role will provide specialised 24x7 technical network expertise and support for Telstra’s networks and infrastructure, supporting the Department of Defence.
This is a fantastic opportunity for an NV1 cleared Network Engineer, with some existing experience, or those eager to launch their career in Network Operations at Telstra. You’ll gain and expand your hands-on experience supporting Telstra’s Defence customers and networks, learning from real-world challenges and working with experienced professionals.
This permanent Defence role is based onsite in Canberra. You’ll work on a rotating 24x7 shift roster and you are required to work all shifts onsite.
Active NV1 clearance is essential, and bonus points for NV2 clearance.
What you’ll do
Investigate and help resolve network incidents and alarms.
Assist with network changes following customer and management processes.
Keep accurate records and support service reporting.
Join incident calls and provide technical updates.
Follow change, incident, and problem management guidelines.
Carry out standard operational tasks and maintenance.
About you
Ideally 1-2 years hands on experience in Network Operations.
Active NV1 security clearance (mandatory), NV2 preferred.
Understanding of data communications, routing, switching, and telecommunications.
Familiarity with VLANs, Spanning-Tree, wireless technologies, and WAN/BAN routing protocols (OSPF, BGP).
Exposure to Juniper, Cisco, Nortel, or Avaya networking products.
ITIL Foundation or Practitioner certification (desirable).
Defence or enterprise ICT environment experience (desirable).
Candidates must hold a current Defence clearance to be considered. This role will require you to hold and maintain an minimum Australian Government NV1 Security Clearance.
Skills Required
- Active Australian Government NV1 security clearance
- Ability to work all shifts onsite in Canberra on a rotating 24x7 roster
- Understanding of data communications, routing, switching, and telecommunications
- Familiarity with VLANs, Spanning Tree, wireless technologies, OSPF, and BGP
- Exposure to Juniper, Cisco, Nortel, or Avaya networking products
- 1-2 years of hands-on Network Operations experience
- NV2 security clearance
- ITIL Foundation or Practitioner certification
- Defence or enterprise ICT environment experience
What We Do
We believe it’s people who give purpose to our technology. So we’re committed to staying close to our customers and providing them the best experience. And delivering the best tech. On the best network. Because our purpose is to build a connected future so everyone can thrive. We build technology and content solutions that are simple and easy to use, including Australia’s largest and fastest national mobile network. That’s why we strive to serve and know our customers better than anyone else – offering a choice of not just digital connection, but digital content as well. And that’s why we have an international presence spanning 15 countries, including China. In the 21st century, opportunity belongs to connected businesses, governments, communities and individuals. As Australia’s leading telecommunications and information services company, Telstra is proud to be helping our customers improve the ways in which they live and work through connection.
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