Network Support Engineer, IE&O

Position Title: Network Support Engineer, IE&O
Position Type: Regular - Full-Time
Grade: Grade 03
Requisition ID: 42676
In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy.
About the role.
The Network Support Engineer is responsible for ensuring the stability, security, and performance of McCain's enterprise network environment. Reporting to the Manager Network Operations, this role supports day-to-day network operations across on-premises, cloud, and hybrid environments while contributing to continuous improvement, standardization, and automation initiatives.
What you'll be doing.

• Administer, maintain, and monitor LAN, WAN, WLAN, and data center networks
• Provide operational support and act as an escalation point for complex network incidents
• Perform root cause analysis and implement preventative measures
• Support Cisco networking technologies, including routing, switching, wireless, and SD-WAN
• Manage Azure networking services such as VNets, VPN gateways, and firewalls
• Support hybrid cloud connectivity between on-premises and cloud environments
• Administer application delivery and edge services (e.g., NetScaler, Zscaler, Cloudflare)
• Implement and maintain network security controls including firewalls and segmentation
• Contribute to automation initiatives using Infrastructure as Code (IaC) tools like Terraform
• Maintain technical documentation for network architecture and operational procedures

What you'll need to be successful.

• Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience)
• 1-3 years of experience in network administration or operations
• Strong knowledge of networking fundamentals (TCP/IP, BGP, OSPF, VLANs, VPNs, DNS, DHCP)
• Hands-on experience with Cisco enterprise networking technologies
• Experience supporting Azure networking in production environments
• Familiarity with hybrid cloud network environments
• Exposure to network security tools and practices
• Working knowledge of automation and scripting (Terraform, Python, PowerShell, etc.)
• Strong analytical, troubleshooting, and problem-solving skills
• Relevant certifications such as CCNA, CCNP, or cloud certifications are an asset

About the team.
You'll be part of the Infrastructure & Operations team, working closely with Network Engineers, Cloud teams, IT Security, and IT Operations. This team is responsible for maintaining secure, reliable, and scalable connectivity across McCain's global environment.
About McCain.
Click Here to learn more about McCain and how we provide opportunities to make an impact that matters.
Leadership principles.

• Understanding customer needs
• Driving innovation
• Empowering people
• Taking ownership to deliver results

The McCain experience.
At McCain, you'll experience a collaborative, inclusive, and high-performing environment where innovation is encouraged and your contributions make a global impact. We support growth through meaningful work, continuous learning, and a culture rooted in trust and teamwork.
# LI-MG1 #LI-Hybrid
Compensation Package : $52,600.00 - $70,200.00 . CAD annually
The above reflects the target compensation range for the position at the time of posting. Hiring compensation will be determined based on experience, skill set, education and training, and other organizational needs. This posting is for an existing vacancy.
Benefits: At McCain, we're on a mission to create a winning culture that puts employee safety and well-being at the heart of what we do, every day. We understand and appreciate that each person's needs are unique and ensure our benefits & well-being programs reflect that. Employees are eligible for the following benefits: health coverage (medical, dental, vision, prescription drug), retirement savings benefits, and leave support including medical, family and bereavement. Well-being programs include vacation and holidays, company-supported volunteering time, and mental health resources. Coverages are aligned with country, provincial and state governing plans and can vary by work level, location and nature of the role. Additional benefit detail available during the application process.
Your well-being matters to us, and we're here to provide you with the necessary resources to support you in being your best self at work - and at home.
McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law.
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions.
Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain's Global Privacy Policy and Global Employee Privacy Policy, as applicable. McCain leverages AI in the hiring process, though all final decisions are made by humans. You can understand our approach to AI and how your personal information is being handled here.
Job Family: Information Technology
Location(s): CA - Canada : New Brunswick : Florenceville-Bristol
Company: McCain Foods (Canada)