The Company: Lightyear builds software that is revolutionizing the telecom management experience for hundreds of enterprises. Lightyear’s first-of-its-kind platform helps enterprise IT teams automate telecom procurement, network inventory management, telecom bill payment, and much more, and is utilized by companies including Honeywell, Alo Yoga, Palo Alto Networks, and Louis Vuitton. Lightyear has raised nearly $50M from the first investors in Roblox, Discord, Coupang, Robinhood, and Flexport.
The Position: As a Network Solutions Engineer at Lightyear you will play a critical role in growing Lightyear’s revenue by helping customers solve network engineering problems. You will review technical aspects of Lightyear customer network service orders, assist customers in designing telecom solutions, and ensure an optimal network procurement and implementation experience. The ideal candidate for this role will have a demonstrated passion for network engineering and / or telecom solutions engineering.
This role will come with a highly-competitive compensation package that will be customized for the candidate’s experience, preferences, and goals. The total compensation range for this position is estimated to be between $110-125k plus equity.
Key Responsibilities
- Technical Design & Implementation: Assist with the design and implementation of customer networks, ensuring scalability, security, and efficiency across solutions spanning Internet / WAN connectivity, Voice, and Colocation.
- System Optimization: Analyze and improve existing Lightyear platform process and services for the ideal customer experience.
- Collaboration: Work with Sales, Implementation Specialists, and other internal stakeholders to align technical designs with business needs.
- Compliance & Standards: Ensure all designs and implementations adhere to industry standards and regulatory requirements.
- Innovation & Research: Stay up-to-date with emerging technologies and industry trends to drive innovation.
Ideal Qualifications
- 4+ years of technical or engineering experience in telecom, networking, voice, data center, and / or adjacent technical solutions
- Proficiency in network architecture and design, fiber optics, wireless technologies, optical wavelengths, SD-WAN, and other adjacent telecom solutions
- Strong problem-solving skills and ability to troubleshoot complex technical issues
- Deep understanding of carrier network operations and processes with hands-on experience around configuration, testing, turn-up, and deployment
- Excellent communication skills to convey technical concepts to both technical and non-technical audiences.
- Industry-relevant certifications are a bonus
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What We Do
Lightyear (https://lightyear.ai) is the only digital workflow and system of record platform that unlocks efficiency across the full lifecycle for enterprise telecom services, revolutionizing the telecom experience to drive material time and cost savings. Lightyear's Procurement platform automates RFP creation, quoting, install management, and more for internet, WAN, voice, and colocation services, reducing time spent on procurement materially while network intelligence and pricing data ensures enterprises select the optimal solution at the lowest cost. Lightyear's Network Inventory Manager creates a digital system of record for enterprise networks, tracking 30+ data points per service (static IPs, contract details, account IDs) and automating lifecycle management workflows such as MACD ticketing and renewal re-shopping. Lightyear's Bill Consolidation software offers enterprises one consolidated bill for all telecom services, eliminating the headache of tracking invoices and handling audits while avoiding service disruptions.
Why Work With Us
We’ve cultivated a high-trust, autonomous work environment that empowers team members to drive their work forward as they see fit. We value team bonding and connections, and prioritize company time to connect both virtually and in-person events in a fully remote environment. Most importantly, we’re guided and grounded as a team by our core values.
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