We are Kaizen Gaming
Kaizen Gaming, the team powering Betano, is one of the biggest GameTech companies in the world, operating in 20 markets. We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment.
We are a diverse team of more than 2.700 Kaizeners, from 40+ nationalities spreading across 3 continents.
Our #oneteam is proud to be among the Best Workplaces in Europe and certified Great Place to Work across our offices. Here, there’ll be no average day for you. Ready to Press Play on Potential?
Let’s start with the role
A Network Reliability Engineer, as part of the Networks team, manages and maintains our company's network infrastructure. The Network Reliability Engineer will be in direct contact with internal stakeholders and external suppliers/providers, architecture, product engineering & product management. Along with the team, our new member will be responsible for translating business needs into technical solutions and implementing them.
#ouroneteam's goal is to eliminate operational inefficiencies and improve stability & reliability across Kaizen Gaming.
We are seeking a passionate and self-motivated Network Reliability Engineer who will have the opportunity to implement new technologies & enhance the existing ones. Sharing ideas & evolving on a dynamic & diverse Cisco-based network environment spanning across ten countries and continuously expanding will be everyday life!
- Maintain network availability by proactively identifying and resolving issues that impair connectivity
- Operate and evolve our network monitoring stack — build and maintain dashboards, alerts, and observability tooling to ensure full visibility across the infrastructure
- Develop and maintain Ansible playbooks and roles to automate repetitive operational tasks, configuration management, and network provisioning
- Collaborate with Network Engineers to design and implement functional company networks, both on-prem and in Cloud environments
- Respond to network incidents, perform root cause analysis, and drive resolution — contributing to postmortem documentation and preventive action items
- Manage ACL policies in the company's firewalls according to business needs
- Install and configure network equipment (switches, routers, firewalls)
- Monitor network performance trends, identify capacity constraints, and flag risks before they become incidents
- Manage the company's Wireless Network
- Create and implement network security measures
- Provide 2nd level support for VPN remote access
- Basic administration of the company's Telephony System (Cisco UCM)
- Deal with escalated network support issues
What you'll bring
- At least 3 years of hands-on experience in Cisco-based network environments
- Solid experience with network monitoring tools (e.g, Zabbix, Grafana, or similar) — including alert configuration and dashboard creation
- Strong Ansible skills for network automation — writing and maintaining playbooks, roles, and inventories for Cisco environments
- Good knowledge of TCP/IP, VLANs, Firewalls, and VPN technologies
- Familiarity with Python and Ansible scripting for network tasks (data parsing, API calls, automation support)
- Well-acquainted with Cisco network devices and appliances (Threat Defense, Nexus, Catalyst, IOS, ISE, ASA, Meraki etc.)
- Experience working with ITSM tools and following structured change/incident management processes
- Ability to perform duties in a fast-paced environment and quickly familiarise yourself with new technologies
- Ability to work collaboratively in a team environment with agility
Nice to Have
- CCNP or CCNA certification
- Experience with NetBox or similar IPAM/DCIM tools for network documentation and source of truth management
- Hands-on experience with cloud networking (GCP, Azure)
- Exposure to CI/CD pipelines for network-as-code workflows
Recruitment Privacy Notice
Regarding the data you share with us, you may find and read our recruitment privacy notice here.
We are an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds, regardless of race, gender, religion, sexual orientation,or age.
Skills Required
- At least 3 years of hands-on experience in Cisco-based network environments
- Experience with network monitoring tools, including alert configuration and dashboard creation
- Strong Ansible skills for network automation, including playbooks, roles, and inventories for Cisco environments
- Knowledge of TCP/IP, VLANs, firewalls, and VPN technologies
- Familiarity with Python and Ansible scripting for network tasks, data parsing, API calls, and automation support
- Experience with Cisco network devices and appliances, including Threat Defense, Nexus, Catalyst, IOS, ISE, ASA, and Meraki
- Experience with ITSM tools and structured change and incident management processes
- Ability to work in a fast-paced environment and quickly learn new technologies
- Ability to collaborate effectively in a team environment with agility
- CCNP or CCNA certification
- Experience with NetBox or similar IPAM/DCIM tools
- Hands-on experience with cloud networking in GCP or Azure
- Exposure to CI/CD pipelines for network-as-code workflows
What We Do
Kaizen Gaming is one of the biggest and fastest growing GameTech companies in the world. With a focus on Technology and People we aim to continually improve our products and services to provide the best and most trusted online gaming experience to our customers around the world. We operate two brands in 13 countries: Betano (Portugal, Romania, Germany, Brazil, Bulgaria, Czech Republic, Chile, Peru, Ecuador, Canada-Ontario, Nigeria) and Stoiximan (Greece, Cyprus), and employ more than 2,200 people across three continents. Obsessed with our customers, we use technology and data to constantly push the boundaries of online gaming entertainment. Why work with us Tech the Ride | Our Adventure We have made it our quest to shape and influence the GameTech industry globally. We Kaizeners move fast and make things happen: we imagine, develop and build with no limitations. Working here means getting the freedom to explore as you help us create the technology that powers entertainment. Pick #oneteam | Our Culture We each have a role to play in building a company culture we can all trust. We Kaizeners are open, direct and respectful; we support each other to reach our goals as #oneteam. Working here means facing challenges that inspire the team to be on its A-game to get the job done. Level up | Our Growth We know our hard work will take us places. We Kaizeners get plenty of opportunities to supercharge our potential as the company grows, overcoming challenges with the support of our colleagues. Working here means continually finding new boundaries to push and new career horizons to reach. Press Play on Potential! Join our #oneteam
