Jobs at Kaizen Gaming

Drive localized product excellence by aligning HQ product roadmaps with local CRM and commercial priorities. Manage homepage planning, gather and synthesize CX feedback, perform competitive monitoring, analyze performance data to find optimizations, collaborate with Product, CRM, Marketing and Trading, follow up on product requests and localize features, and conduct regular local product audits to ensure feature and UX alignment.

Interns at Kaizen Gaming will work in a supportive, collaborative environment to gain hands-on experience while contributing to real projects, learning from professionals, and exploring their career paths.

Support back-office BPO operations by updating CSAT metrics, compiling performance reports, managing escalations and tickets, optimizing knowledge base content, conducting sentiment and promoter analysis, coordinating with internal QC and trainers, and driving continuous improvements while occasionally providing on-site BPO support.

Lead marketing strategy and execution for the Swedish market from Malta. Drive customer acquisition, retention and brand awareness through integrated campaigns, budget management, localisations, agency relationships, compliance with Swedish regulations, performance measurement, and cross-functional collaboration to deliver commercial growth.

Lead Kaizen Gaming's external social and employer branding across LinkedIn, Instagram, Facebook and YouTube. Manage editorial calendar, produce employee-led and corporate content, run campaigns, govern platforms, oversee community management, coordinate agencies and cross-functional stakeholders, deliver performance reporting, and grow employee advocacy to support recruitment and reputation.

Own and coordinate Brazil month-end close, review and validate entries, reconciliations, and accruals; perform balance sheet and variance analysis; manage external accounting partners; strengthen controls and drive automation to ensure accurate, audit-ready financial statements.

Perform random quality evaluations of customer service interactions, analyze CSAT cases, run calibrations, provide feedback and reports, create training materials, and propose process improvements to enhance overall customer experience.

Lead end-to-end PSP and wallet processes: data collection, reconciliation, reporting, ERP postings, and coordination with PSPs, Tech, and internal teams. Ensure accurate revenue accounting, support regulatory and audit requirements, and drive process improvements and automation across global operations.

Coordinate month-end close for multiple LATAM entities; review journal entries, reconciliations, accruals and provisions; perform variance analysis; prepare balance sheet reconciliations; ensure local accounting and tax compliance; liaise with external partners and auditors; support period-end closings; improve processes and controls; provide guidance to junior team members.

Lead monthly, quarterly, and annual group financial reporting and consolidation under IFRS across multiple subsidiaries. Oversee financial close, reconcile data, analyze performance, support management reporting, maintain accounting policies, coordinate audits, ensure regulatory compliance, and drive automation and process improvements using reporting tools, dashboards, and analytics.

Design and optimize scalable batch and streaming data pipelines across cloud platforms. Implement data observability, governance, security controls, CI/CD, and metadata management. Collaborate with domain teams on data contracts and platform standards while supporting a transition to Data Mesh architecture. Evaluate emerging technologies to improve scalability and efficiency in a production-grade data platform.

Join an Agile team to design and own test strategies, build complex automation for functional and non-functional testing, mentor SETs, review code, implement STLC for features, and improve QA tooling and processes.

Plan and execute localized content strategy across channels, produce and edit copy, manage editorial calendar, liaise with publishers and partners, maintain CMS content, monitor performance, support social and campaign rollouts, and ensure brand tone and SEO alignment.

Own on-site and CRM communications: write, edit, and localize customer-facing content and visuals across CMS, sportsbook and localisation platforms; create CRM copy for email/SMS/push; coordinate campaigns, raise and track tickets, liaise with stakeholders, and use data/SEO to optimize content and placements.

The Affiliate Team Manager will strategize and manage affiliate operations across LATAM, leading a team to drive growth and compliance while optimizing performance metrics and ensuring alignment with legal standards.

Support planning and execution of Spain marketing strategy and localized campaigns. Create, edit and localize content across channels; manage editorial calendar; produce partner promotional copy; work with CMS and SEO; liaise with agencies, affiliates, product and HQ content teams; ensure brand tone, compliance and on-site content optimization.

The Database Administrator will manage MongoDB environments, ensuring availability and performance, and tuning solutions for optimal functionality. Responsibilities include backup strategies, monitoring, and resolving performance issues.

As an HR Specialist in Talent Development, you will manage talent development programs, analyze engagement metrics, ensure program alignment with business goals, and innovate learning practices.

Build and maintain medallion-layer data pipelines and transformations, automate reporting workflows, translate business requirements into scalable ETL/ELT solutions, apply data modeling and testing best practices, and support timely, accurate financial reporting and data observability.

Investigate AML/CFT alerts and suspicious activity, perform quality control on screening processes, support EDD and KYC/CDD reviews, prepare regulatory STRs/SARs, collaborate across teams, and assist the Regional Team Lead with AML operations, training, and regulatory updates.