Jobs at Kaizen Gaming

Leads HR Operations and payroll for Greece and international markets, overseeing employee lifecycle processes, global payroll compliance, HR policies, employment frameworks, employee relations, and expansion readiness. Drives standardization, governance, operational strategy, and continuous improvement while advising senior stakeholders and managing the HR Operations and Payroll team.

Manage affiliate and publisher partnerships in the Philippines, acquire and negotiate with partners, optimize campaigns, monitor performance, allocate budgets, and deliver business reports. Develop promotional campaigns, growth strategies, incentive schemes, and acquisition channels while supporting affiliates through account management, training, and marketing solutions. Collaborate with marketing teams and stakeholders to drive revenue through data-driven decisions, media buying, and business development.

Plan and execute Betano’s annual sponsorship activation program in Denmark. Responsibilities include managing partnerships and contractual rights, leading hospitality initiatives, coordinating with rights holders and stakeholders, tracking KPIs and return on objectives, preparing reports, controlling budgets, evaluating sponsorship opportunities, and supporting broader marketing activities.

Owns BPO customer service performance, quality, staffing coverage, escalations, and KPI delivery. The role leads Leads and Specialists, manages development plans and performance improvement plans, resolves operational blockers, collaborates cross-functionally, and drives short- and long-term process improvements. It also partners with workforce management on forecasting and business continuity while translating data and team insights into measurable operational actions.

Own and execute data-driven CRM strategy for Sportsbook and Casino products across multiple channels. Plan personalized campaigns, lifecycle journeys, segmentation, customer touchpoints, creative development, and bonus budgets. Analyze revenue and campaign performance, forecast outcomes, monitor competitors, ensure local compliance, and report results to senior stakeholders. The role aims to increase active players, retention, reactivation, cross-sell, engagement, and customer value.

Manage multi-country HR operations and payroll processes, including employee lifecycle administration, HRIS data, payroll validation, compliance, benefits, reporting, audits, and vendor coordination. Serve as a subject-matter expert for complex HR and payroll inquiries while improving processes, maintaining documentation, and supporting compensation cycles and regional HR initiatives.

Plans and executes local marketing strategy for the Philippines, including brand positioning, media and campaign planning, creative localization, budget management, product adaptation, content coordination, campaign performance analysis, market research, agency management, and regulatory compliance. Leads the local marketing team, monitors KPIs, reports to senior leadership, and partners with headquarters to achieve acquisition, conversion, and customer-value targets.

Interns at Kaizen Gaming will work in a supportive, collaborative environment to gain hands-on experience while contributing to real projects, learning from professionals, and exploring their career paths.

Support back-office BPO operations by updating CSAT metrics, compiling performance reports, managing escalations and tickets, optimizing knowledge base content, conducting sentiment and promoter analysis, coordinating with internal QC and trainers, and driving continuous improvements while occasionally providing on-site BPO support.

Lead marketing strategy and execution for the Swedish market from Malta. Drive customer acquisition, retention and brand awareness through integrated campaigns, budget management, localisations, agency relationships, compliance with Swedish regulations, performance measurement, and cross-functional collaboration to deliver commercial growth.

Plan and execute localized content strategy across channels, produce and edit copy, manage editorial calendar, liaise with publishers and partners, maintain CMS content, monitor performance, support social and campaign rollouts, and ensure brand tone and SEO alignment.

Support planning and execution of Spain marketing strategy and localized campaigns. Create, edit and localize content across channels; manage editorial calendar; produce partner promotional copy; work with CMS and SEO; liaise with agencies, affiliates, product and HQ content teams; ensure brand tone, compliance and on-site content optimization.

The Principal Backend Engineer will design and implement scalable backend systems, mentor engineers, optimize performance, and define technical roadmaps while collaborating with cross-functional teams.

Lead Kaizen Gaming's Spanish operations from Ceuta with full P&L ownership, board participation, team leadership, localized marketing, regulatory compliance, and product localization. Drive forecasting, operational efficiency, and cross-functional alignment with global teams.