Network Platform Engineer

Address: USA-NC-Salisbury-2110 Executive Drive
Store Code: Infrastructure-Network (5118702)
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
Primary Purpose:
The Network Platform Engineer will oversee the engineering, delivery and operations for ADUSA's network platforms which spans across all retail brands, corp offices, distribution centers, data centers and warerooms. The role will be responsible for the technical delivery and management of ADUSA's MPLS, internet, SDWAN, VPN, Wireless, Data Center LAN, VoIP Telecommunications, Extranet, Azure Cloud Networking, Firewalls, Load Balancers, Cloud Proxy and DNS services across the enterprise. The Network Platform Engineer will have responsibility for supporting the multi-year strategy to transform the network architecture, and all associated technologies and has overall responsibility for the delivery of all shared communication infrastructure, incident restoration, MSP and supplier management, and maintain secure connectivity and reliable application delivery for all brands. This role ensures network infrastructure across retail locations, corporate offices and/or distribution centers can meet and exceed the performance and availability requirements set by the business. This role will oversee the operations, repairs, and improvement of all network platforms and will participate in day-to-day operations and troubleshooting efforts, working with external RBS partners and internal customers. This role will work closely with other Network Platform Engineers and product teams to create solid implementation and operations strategies. The network platform engineer will use broad knowledge of and experience in large scale networks and will bring a firm understanding of related disciplines and how they interoperate with network hardware and software devices and how to maintain technical alignment with all stakeholders for seamless network operations.
Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC , Chicago, IL, Quincy, MA.
Applicants must be currently authorized to work in the United States on a full-time basis.
Duties & Responsibilities:

• Oversee and manage connectivity of all on-premises, cloud, and enterprise SaaS applications, working within other network product/platforms team and in partnership with service delivery organization
• Participate in day-to-day operations and troubleshooting efforts, working with external RBS partners and internal customers such as the Hosting and Service Desk teams.
• Act as a subject matter expert in network design, solution engineering managing and overseeing the implementation and delivery of redundant, secure, and highly performing network systems, infrastructure and related technologies.
• Review and establish documentation and procedural standards and ensure these standards are being met and
• documentation is being maintained.
• Oversee that project are delivered on time and within budget.
• Experience and deep knowledge of Voice Technologies, VOIP, SIP, MPLS, SBC, Video Conferencing, Webcasting, SD-WAN,MPLS, Routing, Switching, SWG, Cloud technologies, Firewalls, Proxy, Load Balancers, Unified Communications, and all related technologies
• Deep expertise with LAN/WAN/SDN connected infrastructures such as: routers, switches, firewalls, proxies, voice gateways, media converters, load balancers, WLAN controllers, VPN, NAC, as well as understanding of VLANs, NATs, tunneling protocols and other physical, virtual and cloud technologies, LDAP, DNS (GTM/LTM), SFTP/FTP, VoIP, IPsec, DNS, and DHCP
• Strong experience with Cisco, Arista, Palo Alto, zScaler, F5, Aruba, telecom, etc. technologies. • Experience with automation of network devices (routers, switches, protocol mediation devices) using Ansible, Python, and other automation scripting tools. Familiarity with Json, Netbrain and other leading automation platforms and frameworks. Strong Knowledge in the areas of fault monitoring, capacity management, configuration management, and performance management
• Experience with complex routing and switching topologies in a Cisco environment, including ASR, Catalyst, and Nexus (NX-OS) equipment, using features such as ACI, OTV, OSPF, BGP, and similar
• Experience with WAN acceleration technologies, such as Riverbed Steelhead
• Experience with network management and monitoring tools such as Cisco DNA, Cisco Prime, SolarWinds, NetBrain, LiveNX, Gigamon, Splunk, and Panorama
• Act as a point of escalation to external RBS managed service providers in the incident management process, assisting in reviewing incident and problem data and driving continuous improvement
• Work with the Network Architecture team to implement solutions by participating in strategy discussions, providing feedback to designs, and suggesting opportunities for continuous improvement through day-to-day involvement in operations
• Manage and influence analysis of business requirements to ensure that solutions meet established networking and company policies and controls
• Monitor and manage the device lifecycle, including firmware maintenance, of all routers, switches, and wireless infrastructure
• Ensure operational stability of a 24/7/365 grocery retail environment by providing technical support, system monitoring, and issue resolution which may be required during off-hours, weekends, and holidays as needed.

Qualifications:

• Bachelor's degree in computer science, IT, network technologies or a related field
• 5 or more years of experience in relevant job or field of technology.
• Experience in an advanced role or technical capacity.
• Experience, directly or indirectly, guiding, mentoring or training members in relevant technologies, capabilities or skills
• Strong communication skills
• Experience with planning, building, and maintaining a critical network architectures (WAN, LAN, VoIP, Collaboration, Security and Wireless) in a large-scale heterogeneous technology environment
• Very good technical foundation in networking (CCNA/CCNP/CCIE level equivalent)
• Very good knowledge of L2&L3 technologies
• Experience with setting up a distributed network setup in the lab and working closely with the team to maintain and support the lab for network design and testing

Preferred Qualifications:

• Masters Degree in relevant field of study, Additional trainings or certifications in relevant field of study
• CCNP (Cisco), CCNA, Aruba, Zscaler and Fortinet certifications preferred
• Experience working in an agile (SAFe) environment

Salary Range: $106,480 | $133,100 | $159,720
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
We offer an experience where our associates are valued; Diversity, Equity, Inclusion and Belonging are infused in our business and our employees are representative of the communities that we serve. We believe in total wellness, which encompasses a blend of physical, financial and emotional wellness.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
Job Requisition: 427800_external_USA-NC-Salisbury