Network Monitoring Team lead

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

This position is 100% remote anywhere in the United States

Do you want to lead a team at the forefront of network monitoring innovation? At Kyndryl, our Network Services team is looking for a skilled and motivated Network Monitoring Team Lead to oversee the performance, reliability, and evolution of our enterprise monitoring systems.

In this role, you’ll lead a team of engineers supporting Network Monitoring Systems (NMS), ensuring visibility and uptime across complex environments. You’ll work with advanced tools like Broadcom DX Suite, IBM SevOne, and AIOps to deliver real-time insights and proactive performance management.

You’ll also collaborate with vendors, carriers, and internal teams to maintain a highly available network infrastructure, while mentoring your team and driving daily operations to successful outcomes.

If you're passionate about network performance, automation, and leading high-impact teams—this is the role for you.

Your Future at Kyndryl
At Kyndryl, we understand the importance of investing in our employees' professional growth and development. In Network Services, you can expect to receive a lot of support for training programs to keep your skills and knowledge up to date with the latest industry trends and technologies. By joining our team, you will have the opportunity to work on cutting-edge projects and contribute to the development of innovative solutions for our customers – including new wireless and 5G technologies – not yet adopted by most companies.

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies.  Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Expertise

• Bachelor’s Degree preferred
• 6+ years of experience in network support, configuration, and implementation
• Strong background in switching, routing, and firewalls
• Experience with SNMP polling/traps, flow analysis, and API-based monitoring
• Proficiency with NMS tools:
  • Broadcom DX Spectrum, PM, PC, VNA, NFA
  • IBM SevOne and AIOps
• Ability to manage multiple IT projects with minimal supervision
• Strong leadership, communication, and troubleshooting skills

Preferred Technical and Professional Experience

• Experience with Cisco Network Technologies and data center environments
• Familiarity with SDN and large-scale network design
• Knowledge of protocols such as BGP, OSPF, EVPN, VXLAN, and vPC

The compensation range for the position in the U.S. is $96,840 to 183,240 based on a full-time schedule.  

Your actual compensation may vary depending on your geography, job-related skills and experience.  For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.

There is a different applicable compensation range for the following work locations: 

California:$106,080 to $219,840

Colorado: $96,480 to $183,240

New York City: $115,680 to$ 219,840

Washington: $106,080 to $201,480

Washington DC:$106,080 to $201,480

This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off.  Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.

Applications will be accepted on a rolling basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Know Your Rights: Workplace Discrimination is Illegal    

Pay Transparency Nondiscrimination Provision

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.