Network Management System (NMS/EMS) Specialist

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Kanata, ON, CAN
In-Office
Information Technology • Software • Design
The Role
Join Syntronic: Where Your Innovation Shapes the Future
At Syntronic, we don't just follow industry trends—we set them! Join us in partnering with visionary companies and the brightest minds to turn ground-breaking ideas into reality. Imagine working on cutting-edge telecom advancements, pioneering automotive tech, life-saving healthcare innovations, and next-gen industrial automation. Our projects are diverse, impactful, and at the forefront of technological innovation. Be a part of something extraordinary!

Who are we?:
Syntronic is a global leader in design and development, specializing in electronics, electro-mechanics, and software. We’re not just a company; we’re a community of innovators. Our teams work on projects that define the future—from creating state-of-the-art communication systems and autonomous vehicles to advancing IoT solutions that revolutionize everyday life. At Syntronic, your work will make a real difference.

What we're looking for:
We are seeking individuals who want to:
·        Collaborate with top-tier clients on transformative, cutting-edge projects.
·        Engage with and learn from industry leaders
·        Innovate from concept to completion, ensuring high standards.
·        Gain international experience on global projects.
·        Thrive in an entrepreneurial environment that supports new ideas.
·        Explore multiple sectors like telecommunications, automotive, healthcare, and industrial automation.

As a Network Management System (NMS)/Element Management System (EMS) Specialist, you’ll be responsible for ensuring the smooth operation of the network by designing, implementing and maintaining EMS and NMS.  Your role will be instrumental in optimizing network performance, enhancing efficiency, and ensuring a seamless customer experience.

What you'll do

  • Design, develop, implement and enhance EMS and NMS applications to monitor and manage Carrier Ethernet and IP customer services and network resources, ensuring optimal performance and reliability.
  • Work closely with vendors to evaluate and implement new EMS/NMS solutions and stay up to date with industry trends.
  • Review and approve design and development solution documents, internal and external test strategies, plans and scripts.
  • Develop and maintain accurate and up to date documentation of EMS/NMS requirements, configurations, processes and procedures.
  • Implement real time network monitoring solutions to proactively identify and resolve network issues, minimizing downtime.
  • Investigate and resolve complex NMS implementation and network problems, collaborating with cross-functional teams to implement effective solutions.
  • Develop and maintain automated scripts and tolls to streamline network operations and improve efficiency.
  • Implement and enforce security best practices to protect network systems and data integrity.
  • Analyze network performance data and provide insights for capacity planning and network optimization.

What you'll need to get the job done

  • Bachelor's in Computer Science, Computer Engineering, Electrical Engineering, Network Engineering, or a related field.
  • 3-6 years of experience in a similar role.
  • Demonstrated knowledge of design principles, and specifications for standardized and interoperable NMS Systems.
  • Solid knowledge of NMS protocols and modelling languages such as: NETCONF/RESTCONF, gRPC/gNMI, gNOI, YANG, UML.
  • Working experience in one of NMS tools and platforms such as Netcracker Digital OSS, ONAP, Ciena Blue Planet, Amdocs.
  • Knowledge in Carrier Ethernet technologies, standards, and protocols.
  • The successful candidate must be able to work in Canada and obtain clearance under the Canadian Controlled Goods program (CGP).

What will make us REALLY love you

  • Familiarity with TMForum Open Digital Architecture (ODA), Process Framework (eTOM), TMForum APIs.
  • Familiarity with CloudEvents, OpenMetrics, Openflow, ONF TAPI, and Information Framework (SID).
  • Familiarity with Model-based systems engineering (MBSE).
  • Knowledge of MEF Lifecycle Service Orchestration (MEF LSO APIs) framework.

What you’ll love about us:
At Syntronic, our employees are our greatest asset. We foster innovation, collaboration, and excellence, offering opportunities for personal and professional growth. Join a global community that values creativity and diversity.

Ready to Shape the Future with Us?
If you’re ready to elevate your career and be part of a team that’s making a real impact, we want to hear from you. Apply today and embark on your journey with Syntronic, where your ideas and innovations can truly make a difference.

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The Company
715 Employees
Year Founded: 1983

What We Do

Syntronic is a engineering design house specializing in the design and development of electronics, electro-mechanics, embedded and IT software. As an established engineering design house, we provide valuable contribution to your product and test development as well as help you achieve the desired product time-to-market cost-effectively. We also offer solutions where we undertake turn-key responsibility of product development and system integration from idea to complete system delivery. We adopt the latest technologies in electronics design and software development worldwide. Among our customers and partners are some of the world’s most technique-intensive businesses and organizations in sectors such as telecommunication, automotive, industrial and medtech. In designing to satisfy customers’ needs, we focus on quality, competence and ease of production.

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