Network Engineer

Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world’s most urgent and complex access challenges by building, manufacturing, and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda’s national blood delivery network and Ghana’s COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments, and consumers.The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Through our technology—including robotics and autonomy—we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain.

Join Zipline and help us deliver on our promise to build a more equitable and resilient global supply chain.

We are seeking a dedicated and experienced Network Engineer to oversee and manage our organization's IT networking stack, both physical and in the cloud. As a Network Engineer, you will be responsible for ensuring the availability, security, and efficiency of our network. Your strong leadership, technical expertise, and strategic thinking will play a pivotal role in shaping and executing our IT networking strategy.

What You’ll Do

Procurement: Responsible for procuring and forecasting the need for ISP connections to new Zipline sites, as well as any necessary hardware such as firewalls, switches and access points.

Infrastructure Monitoring: Monitor network performance across offices to ensure consistent uptime for Zipline employees.  This includes failing hardware, potential internet bandwidth issues, and wireless connectivity at Zipline offices.

Incident and Problem Management: Lead the response to networking related incidents and problems, coordinating with technical teams to diagnose and resolve issues quickly.

Team Leadership: Mentor and guide IT team members, fostering a culture of continuous learning and professional growth.

Process Improvement: Continuously assess and optimize IT processes to enhance efficiency and effectiveness. Implement best practices and automation where applicable.

Stakeholder Communication: Communicate IT operational status, updates, and potential impacts to senior management and other relevant stakeholders.

Budget Management: Collaborate with the IT leadership team to manage the IT infrastructure budget, making cost-effective decisions that align with organizational goals.

What You'll Bring

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience (8+ years) in networking, with a strong track record of overseeing complex IT environments.
• Deep understanding of designing networking infrastructure on a global scale.
• Knowledge of networking concepts such as DHCP, TCP, UDP, STP, 802.1x, SD-WAN, and Zero-Trust
• Expertise in Layer 1, 2 and 3 network infrastructure (firewalls, switches, Access Points), particularly using equipment from Palo Alto Networks, Juniper and Ubiquiti.
• Deep understanding of wireless networking concepts and radio frequencies.
• Expertise in IT security practices, risk management, and compliance frameworks.
• Experience with deploying Network Monitoring Solutions such as Zabbix and SolarWinds
• Excellent problem-solving and decision-making abilities.
• Effective communication skills to interact with technical and non-technical stakeholders both internally and externally (ISP’s and equipment vendors).

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!