Job Summary
Responsible for testing and validation of Customer Premise Equipment (CPE) and backend systems affecting CPE. This position requires a good understanding of DOCSIS and cable modem provisioning. The engineer will be involved in Test Execution, documentation of Test Reports and troubleshooting field escalations. Additional areas of technical focus will be on TR-069, IPv6, Fiber to the Home (FTTH) and Voice Services, among others.
Major Duties and Responsibilities:
- Work with engineering team to review firmware requirements and provide feedback
- Participate in weekly bug classification and prioritization
- Establish test network environments as documented in test plans
- Perform system-wide end-to-end integration and regression testing
- Document results and review with designated teams or vendors as needed.
- Work with vendor and other stakeholders to resolve issues discovered during testing; develop and document workarounds where possible, and assist operations team with implementation and escalations as needed
- Participate in Operational handoff review activities
- Accomplish the above tasks within allotted project timelines
Required Qualifications
- Ability to perform duties in a very fast pace environment and ability to learn new technology quickly
- Candidates should have at least 3 years of hands-on network engineering experience, preferably with a cable Multiple System Operator (MSO) or Internet Service Provider (ISP).
- Experience in CPE Testing is strongly desired.
- Candidates must have a thorough understanding of DOCSIS and provisioning, including TR-069.
- Experience with IP routing, IP multicast, streaming video, wireless, Voice over IP (VoIP), and/or home networking is desired.
- Experience with automation, databases, scripting, and system administration is a plus.
- Candidates must demonstrate strong written and verbal communication skills.
- The candidate must be a team player, with an inherent ability to work well under tight timelines, and have strong problem solving capabilities.
Education
Bachelors Degree in Computer Science or related field or equivalent work experience
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178 .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.
What We Do
Apex Systems is a world class technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients’ digital visions. We provide a continuum of service from workforce mobilization and modern enterprise solutions to digital innovation to drive better results and bring more value to our clients. Apex transforms our customers with modern enterprise solutions tailored to the industries we serve. Apex has a presence in over 70 markets across the US, Canada, and Mexico.