What you can expect
You will engineer and operate Zoom's global corporate network across campus, cloud, and remote environments. You will automate repetitive work and improve observability to keep the network reliable at scale. Your efforts directly support Zoom's product teams and AI initiatives.
About the Team
IT Network Engineering owns the infrastructure connecting Zoom's global workforce. We automate aggressively and build reliable tooling. We fix things properly — once.
Responsibilities:
Operating enterprise LAN/WAN infrastructure including switching, routing, wireless, and SD-WAN across global sites.
Administering firewall policies, Zero Trust remote access, and 802.1X network access control for secure connectivity.
Supporting cloud network connectivity and partnering with Security and Cloud Engineering teams on cross-functional projects.
Building automation scripts, playbooks, and Infrastructure-as-Code templates to reduce operational toil.
Maintaining runbooks, network diagrams, and change procedures to ensure operational clarity and knowledge sharing.
What we’re looking for
Have 5+ years of hands-on enterprise network engineering experience spanning LAN, WAN, and wireless environments.
Demonstrate strong TCP/IP fundamentals and packet-level troubleshooting skills (Layer 2 through Layer 4).
Operate firewalls (Palo Alto or equivalent) and Zero Trust platforms (Zscaler, Prisma Access, or equivalent).
Configure and troubleshoot 802.1X / NAC in an enterprise environment.
Manage Juniper (EX, QFX, SRX, MX) or equivalent routing and switching platforms.
Monitor networks using SNMP, NetFlow, syslog, or equivalent observability tooling.
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data.
Skills Required
- 5+ years of hands-on enterprise network engineering experience spanning LAN, WAN, wireless, and SD-WAN.
- Strong TCP/IP fundamentals and packet-level troubleshooting skills (Layer 2 through Layer 4).
- Operate firewalls (Palo Alto or equivalent) and Zero Trust platforms (Zscaler, Prisma Access, or equivalent).
- Configure and troubleshoot 802.1X and network access control (NAC) in an enterprise environment.
- Manage Juniper routing and switching platforms (EX, QFX, SRX, MX) or equivalent.
- Monitor networks using SNMP, NetFlow, syslog, or equivalent observability tooling.
- Build automation scripts, playbooks, and Infrastructure-as-Code templates to reduce operational toil.
- Support cloud network connectivity and collaborate with Security and Cloud Engineering on cross-functional projects.
Zoom Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zoom and has not been reviewed or approved by Zoom.
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Fair & Transparent Compensation — Compensation is positioned at or above market for many roles, and postings often include clear pay ranges that help set expectations. Market standing among similar-size tech firms reinforces the perception of strong total rewards.
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Equity Value & Accessibility — Equity grants and an ESPP are prominent parts of the package and can materially augment cash compensation. Stock components are framed as a meaningful contributor to overall pay satisfaction.
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Healthcare Strength — Medical plan choice is broad and paired with free dental and vision for employees and dependents, plus robust mental-health resources and disability coverage. These elements position core health benefits as a standout strength.
Zoom Insights
What We Do
Bring teams together, reimagine workspaces, engage new audiences, and delight your customers –– all on the Zoom platform you know and love. 💙 Zoomies help people stay connected so they can get more done together. We set out on a mission to make video communications frictionless and secure by building the world’s best video product for the enterprise, but we didn’t stop there. With products like AI Companion, Team Chat, Contact Center, Phone, Events, Rooms, Webinar, and more, we bring innovation to a wide variety of customers, from the conference room to the classroom, from doctor’s offices to financial institutions to government agencies, from global brands to small businesses. We do what we do because of our core value of Care: care for our community, our customers, our company, our teammates, and ourselves. Our global employees help our customers meet happier, communicate better, and create meaningful connections the world over. Zoomies are problem-solvers and self-starters, working hard to get results and moving quickly to design solutions with our customers and users in mind. Here, you’ll work across teams to dig deep into impactful projects that are changing the way people communicate, and find room to grow with opportunities to stretch your skills and advance your career in a diverse, inclusive environment. Learn more about careers at Zoom by visiting our careers site: https://careers.zoom.us/home
