Job Requisition: 539345
Address: USA-NC-Salisbury-2110 Executive Drive
Store Code: Infrastructure - Network (5118716)
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
Primary Purpose:
The Network Engineer II supports ADUSA's large-scale network across retail stores, distribution centers, offices, data centers, Equinix, and Azure. The role implements and troubleshoots LAN, WAN/SD-WAN, wireless, firewall connectivity, DNS/DHCP/IPAM, and network monitoring services. The engineer assigned incidents and changes through diagnosis, validation, documentation, and closure, and participates in critical incident response and on-call support.
Duties and Responsibilities:
- Troubleshoot Layer 2 and Layer 3 connectivity across Cisco, HPE/Aruba, Arista, Fortinet, and Palo Alto environments, including VLANs, STP, LACP, SDWAN, Routing, and NAT.
- Support retail WAN and SD-WAN across MPLS, broadband, and LTE, including path selection, failover, latency, packet loss, and brownout conditions.
- Implement approved ServiceNow changes with tested steps, validation evidence, backout plans, and accurate closure records.
- Support Aruba wireless and ClearPass/NAC, including AP health, client connectivity, authentication, RF performance, and coverage issues.
- Monitor and troubleshoot with SolarWinds, Datadog, FortiAnalyzer, SNMP, syslog, NetFlow, and packet captures.
- Support Infoblox DNS/DHCP/IPAM and F5 load-balancing dependencies during incidents and changes.
- Own assigned incidents through service restoration, technical updates, root-cause analysis, and prevention actions.
- Maintain network diagrams, inventories, standards, SOPs, MOPs, and configuration records.
- Build reporting, and repetitive operational tasks. Drive ADUSA MSP to maintain, SOP, runbooks
- Participate in after-hours changes, on-call rotation, and critical incident support.
Basic Qualifications:
- Bachelor's degree or equivalent practical experience.
- 3+ years of enterprise network operations or engineering experience in a multi-site environment.
- Strong knowledge of TCP/IP, subnetting, VLANs, STP, LACP, HSRP/VRRP, BGP, OSPF, QoS, NAT, and VPN technologies.
- Hands-on experience with Cisco IOS-XE, HPE/Aruba switching, Fortinet FortiGate, and enterprise wireless.
- Experience troubleshooting SD-WAN, wireless, NAC, routing, and application connectivity issues.
- Ability to analyze packet captures, flow data, SNMP, and syslog and isolate issues across network, server, cloud, and application boundaries.
- Experience with ServiceNow incident, change, and problem management processes.
- Clear technical communication, accurate documentation, and ownership through resolution.
Preferred Qualifications:
- CCNA or equivalent knowledge; CCNP, Fortinet, or Aruba certification is a plus.
- Experience supporting a large retail or distributed network.
- Experience with Infoblox, F5, FortiManager/FortiAnalyzer, SolarWinds, or Datadog.
- Working knowledge of Equinix and Azure networking.
#LI-Hybrid #LI-SC1
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.
Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
#BI-Hybrid
Skills Required
- Bachelor's degree or equivalent practical experience
- 3+ years enterprise network operations or engineering in a multi-site environment
- Strong knowledge of TCP/IP, subnetting, VLANs, STP, LACP, HSRP/VRRP, BGP, OSPF, QoS, NAT, and VPN technologies
- Hands-on experience with Cisco IOS-XE, HPE/Aruba switching, Fortinet FortiGate, and enterprise wireless
- Experience troubleshooting SD-WAN, wireless, NAC, routing, and application connectivity issues
- Ability to analyze packet captures, flow data, SNMP, and syslog
- Experience with ServiceNow incident, change, and problem management processes
- Clear technical communication, accurate documentation, and ownership through resolution
- Participate in after-hours changes, on-call rotation, and critical incident support
- CCNA or equivalent knowledge; CCNP, Fortinet, or Aruba certification is a plus
- Experience supporting a large retail or distributed network
- Experience with Infoblox, F5, FortiManager/FortiAnalyzer, SolarWinds, or Datadog
- Working knowledge of Equinix and Azure networking
What the Team is Saying
Ahold Delhaize USA Compensation & Benefits Highlights
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Healthcare Strength — Medical, dental, and vision coverage are consistently highlighted alongside mental‑health/EAP resources, Health Advocate, and HSA/FSA options. Inclusive medical features such as abortion travel benefits and transgender care also appear in company and brand materials.
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Retirement Support — A 401(k) savings plan with early or immediate eligibility and a strong company match is frequently referenced, with some union groups maintaining defined‑benefit pensions. Financial‑wellness tools and advisor access further reinforce retirement planning support.
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Parental & Family Support — Paid parental leave, adoption and surrogacy assistance, and onsite mother’s rooms are called out across multiple materials. Several banners also emphasize family‑oriented benefits and, in some cases, day‑one eligibility for core coverage.
Ahold Delhaize USA Insights
What We Do
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. Our team includes some of the best and brightest talent from a variety of backgrounds, ranging from decades-long careers in retail to fresh perspectives from outside our industry. With a purpose-driven culture grounded in our values of courage, care, integrity, teamwork and humor, we are committed to fostering a culture of belonging where everyone is valued. Our team shares a common motivation to drive change, take ownership and enable the brands we support to nourish their customers and communities. We thrive on supporting great local grocery brands and their strategies. As part of the largest grocery retail group on the East Coast, we understand our vital role in enabling healthier people and a healthier planet and have an ongoing commitment to driving sustainable change that leads to a thriving food system, nourishes local communities, and creates a better world.
Why Work With Us
We love fresh perspectives, not just fresh produce. We believe that an inclusive workplace fosters creativity, accelerates innovation, and helps us create an even better product. At Ahold Delhaize USA, you’ll find coworkers who are caring and committed, and who focus on dreaming big and getting things done.
Gallery
Ahold Delhaize USA Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
