Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
Equifax is looking for a Network Control Technician to join our growing team! This individual will perform as the first line of defense on a 24/7 support team to take appropriate action toward resolving system and network problems and respond to customer inquiries and assist in troubleshooting and resolving challenges while minimizing the impact on customer service.What you'll do
- Troubleshoot complex network, systems, or applications processes with both internal and external stakeholders
- Identify trends and suggest improvements in products and processes
- Documenting clear and precise steps in troubleshooting
- Provide excellent customer service supporting Windows and Linux-based applications
What could set you apart
- A computer networking or related degree
- CompTIA Network+ or A+ Certification
- At least 1 year of experience with Bomgar, PuTTY, WinSCP
- At least 1 year of experience with a ticket system, Service Now preferred
- High school diploma required
- At least 2-4 years of experience solving system and network issues, preferably in a call center or support center environment
What experience you'll need
- A computer networking or related degree
- CompTIA Network+ or A+ Certification
- At least 1 year of experience with Bomgar, PuTTY, WinSCP
- At least 1 year of experience with a ticket system, Service Now preferred
#LI-BJ1
We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.
Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!
Primary Location:
USA-KY-LouisvilleFunction:
Function - Fulfillment / OperationsSchedule:
Full timeSkills Required
- Computer networking or related degree
- High school diploma
- CompTIA Network+ or A+ certification
- At least 1 year experience with Bomgar, PuTTY, WinSCP
- At least 1 year experience with a ticketing system
- Experience with ServiceNow
- 2-4 years experience solving system and network issues, preferably in a call center or support center environment
- Experience supporting Windows and Linux-based applications
- Provide excellent customer service and clear troubleshooting documentation
Equifax Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Equifax Inc. and has not been reviewed or approved by Equifax Inc..
-
Retirement Support — Savings programs include a 401(k) with company matching and, in some contexts, profit-sharing or pension components. These are described as solid parts of the total package.
-
Parental & Family Support — Programs include paid parental leave for birth and non-birthing parents and adoption assistance. Company materials highlight these benefits as part of a family-supportive offering.
-
Flexible Benefits — Multiple medical plan choices, dental and vision options, FSAs/HSAs, and voluntary supplemental coverages enable customization. The company publishes plan summaries and SPDs to help compare cost and coverage by location and tier.
Equifax Inc. Insights
What We Do
At Equifax (NYSE: EFX), we believe knowledge drives progress. As a global data, analytics, and technology company, we play an essential role in the global economy by helping financial institutions, companies, employers, and government agencies make critical decisions with greater confidence. Our unique blend of differentiated data, analytics, and cloud technology drives insights to power decisions to move people forward. Headquartered in Atlanta and supported by nearly 15,000 employees worldwide, Equifax operates or has investments in 24 countries in North America, Central and South America, Europe, and the Asia Pacific region. For more information, visit Equifax.com.
