With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.
A Strategic Role at the Heart of Logistics
Responsibilities
- LAN/WAN management: Administer and supervise network equipment (switches, routers, firewalls, etc.), ensuring their configuration, maintenance and evolution.
- Monitoring and security: Implement network monitoring tools to detect malfunctions or intrusions, manage backups and security updates, and ensure compliance with IT security policies.
- Support and troubleshooting: Provide technical support to users concerning network problems (connection, performance, access to network services) and quickly resolve network incidents.
- Performance optimization: Analyze network performance, identify congestion points, and recommend improvement solutions or equipment upgrades.
- Technical documentation management: Maintain up-to-date documentation of network configurations, protocols, accesses, equipment configurations and network diagrams.
- Collaboration with IT teams: Work closely with development, support and security teams to ensure seamless integration of systems and online services.
- Technology watch: Keep abreast of new technologies and best practices in network management and cybersecurity to anticipate necessary developments.
Qualifications
Hard Skill
- Experience in setting up and optimizing network infrastructures
- Expertise in configuring routers, switches and APs in an SD-WAN (NaaS) environment
- Expertise and mastery of network protocols and different OSI layers
- In-depth knowledge of wireless technologies (LTE, Wifi 5, 6, 6E, RF)
- Expertise in setting up and configuring firewalls (Palo Alto, check point, Umbrella or others)
- Expertise in setting up and configuring network equipment
- Proficiency in setting up and configuring VPNs
- Knowledge of Python or other code is a plus
- Creation of technical documentation, support
- Management of incident, request and problem tickets
- Knowledge of Meraki equipment is a plus
Soft Skill
- Bachelor's degree in computer science,
- 3 years' professional experience as a network administrator
- Passionate about IT intelligence
- Self-starter
- Team player
- Motivated
- Strong in proposing solutions
- Proactive and reactive
- Excellent communication skills
- Resourceful and open-minded
- Ability to travel regularly within Canada and internationally
- Driver's license required
Why Join Us?
At Intelcom | Dragonfly, you’ll thrive in a flexible and stimulating environment, surrounded by passionate talent. You’ll also enjoy a wide range of benefits:
On-site gym with a personal trainer
Employer-provided lunch of your choice
Comprehensive group insurance
Group RRSP plan
Wellness days
Partial reimbursement for public transportation
Employee Assistance Program
…and much more.
Diversity & Inclusion
At Intelcom | Dragonfly, we move forward guided by strong values: collaboration, innovation, excellence, and responsibility.
We embrace diversity, ensure equity, and foster a true sense of belonging.
Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.
Top Skills
What We Do
Intelcom est une entreprise de logistique du dernier kilomètre chef de file dans le secteur du commerce électronique. Nos équipes d’un bout à l’autre du Canada ainsi que notre réseau d’entrepreneurs indépendants contribuent aux activités quotidiennes d’Intelcom. En innovant constamment et en adoptant une approche unique en matière de technologies logistiques, Intelcom est résolument tournée vers l’avenir afin de continuer à offrir une efficacité opérationnelle toujours plus grande.
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Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations. Through constant innovation and a unique approach to logistics technology, Intelcom is focused on what’s ahead to continue delivering new levels of operational efficiency.
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