Network Administrator - L2 Support

Posted 17 Days Ago
Be an Early Applicant
3 Locations
In-Office or Remote
Senior level
Big Data • Cloud • Information Technology
The Role
Manage and optimize data center network infrastructure (routers, switches, firewalls, load balancers). Perform advanced troubleshooting and RCA for LAN/WAN issues, configure OSPF/BGP/VXLAN and spine-leaf fabrics, manage VPNs and access controls, and collaborate with L1/L2 teams, OEM vendors, and server/storage teams to resolve escalations in a high-availability environment.
Summary Generated by Built In

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Job Summary

Iron Mountain is seeking a skilled and motivated L2 Network Implementation Engineer to join our Network Infrastructure team. In this role, you will be responsible for implementing, configuring, troubleshooting, and supporting critical network infrastructure across enterprise and Data Center environments.

You will join a dynamic, collaborative team dedicated to maintaining high-performance connectivity, seamless network migrations, and robust security frameworks to keep our global operations running efficiently.

What You’ll Do

In this role, you will:

  • Implement and Migrate Network Infrastructure: Deploy, configure, and onboard core Layer 2 and Layer 3 network devices—including routers, switches, firewalls, and load balancers—while executing smooth network migrations and validating performance via health checks and bandwidth testing.

  • Collaborate Across Ecosystems: Coordinate directly with the Network Operations Center (NOC), Service Desk, Layer 2/Layer 3 support teams, field engineers, clients, and leading telecommunications vendors or Original Equipment Manufacturers (OEMs) like Cisco and Fortinet to provision circuits and resolve escalated implementation issues.

  • Ensure Security Compliance and Governance: Adhere strictly to organizational change management and implementation procedures while performing basic network security audits, analyzing system logs, and maintaining meticulous implementation documentation and network diagrams.

What You’ll Bring

The ideal candidate will have:

  • Proven Experience in Network Deployment: A solid background of experience working directly within Data Center operations, network implementation, and complex infrastructure migration activities.

  • Strong Knowledge of Core Networking and Security: Deep technical expertise in Transmission Control Protocol/Internet Protocol (TCP/IP), IPv4/IPv6 subnetting, Routing Protocols (Border Gateway Protocol [BGP], Open Shortest Path First [OSPF]), Switching (Virtual Local Area Networks [VLANs], Spanning Tree Protocol [STP]), and Wide Area Network (WAN)/Virtual Private Network (VPN) setups.

  • Proven Ability in Cross-Functional Troubleshooting: Advanced analytical and problem-solving skills to troubleshoot complex network environments, manage vendor relationships, and monitor performance using tools like PRTG or OP Manager.

  • Industry Certifications: A Bachelor's degree or equivalent experience, backed by highly valued certifications such as Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), or Fortinet Network Security Expert (NSE) Certifications.

Category: Information Technology

Skills Required

  • 8+ years of experience in network operations with at least 4 years in a senior or Level 2 support role
  • Experience designing, configuring, and maintaining routers, switches, firewalls, and load balancers
  • Strong knowledge of enterprise networking protocols and architectures including OSPF, BGP, VXLAN, and spine-leaf architecture
  • Proven advanced troubleshooting and problem-solving skills, including performing Root Cause Analysis and managing complex LAN and WAN issues
  • Knowledge of data center security standards and experience managing firewall rules, VPN configurations, and network access controls
  • Experience collaborating with Level 1/Level 2 support teams, OEM vendors, and server/storage teams to resolve escalated incidents

Iron Mountain Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Iron Mountain and has not been reviewed or approved by Iron Mountain.

  • Inclusive Benefits Coverage Inclusive, modern offerings are emphasized, including support for mental health, gender‑affirming care (with travel/lodging where needed), and family‑planning benefits. Recognition for disability inclusion is also highlighted, which aligns with accessible benefits and leave support.
  • Retirement Support A formal 401(k) program is described with automatic enrollment and a clear employer match structure, with immediate vesting referenced in the materials. Access to supporting infrastructure and guidance is noted through dedicated benefits portals and administrators.
  • Healthcare Strength Multiple national medical plan options are outlined, along with care navigation, virtual primary care, and pharmacy coverage. Additional wellbeing support is described via EAP services and structured wellbeing programming.

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The Company
HQ: Boston, MA
32,000 Employees
Year Founded: 1951

What We Do

Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts.

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