Network Account Manager

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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
Hybrid
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
We’re in relentless pursuit of breakthroughs that change patients’ lives.
The Role
The NAM is responsible for demand generation based on an understanding of the needs of the account, and the ability to service and connect account level customers to meet agreed business objectives.
Network Managers focused on uncovering unmet needs, enabling Networks and partnering on disease specific and also promotional meetings.
  • Identify Customers, incl. decision making / influencing network
  • Connect and communicate multiple insights from various stakeholders to develop an account plan of action
  • Disseminate information via multi- and omnichannel communication in the customer target group via the customer preferred channel
  • Ensure customer support by engaging with customers through both in-person and virtual interactions
  • Problem-solve complex account/ institution challenges related to billing and product procurement with stakeholders
  • Analyze current contracts, identify opportunities and execute contracts with customers.
  • Respond to customer requests by connecting with cross functional team to provide responses and input.
  • Arrange meetings to support communication and education related to our disease areas
  • Bring customers together to progress areas of mutual interest related to our therapy areas (eg to establish and optimize cross-sectoral and cross-specialty referral structures)
  • Responsible for the revenue target generated by accounts under remit
• Responsible for ensuring the effectiveness of sales transaction processes of the accounts under remit e.g. price setting and negotiations, order processing, goods on loan, enlistment, substitutions free goods, handling complaints, handling damaged, expired and return goods, among others
  • Drive brand strategy development and execution to enhance brand value offering and maximize growth opportunities
  • Execute promotional programs and develop promotional material for key brands

Responsible to lead special projects (short/mid/long term) as needed.
Work Location Assignment: On Premise
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Sales

What the Team is Saying

Daniel
Anna
Esteban

Pfizer Compensation & Benefits Highlights

  • Parental & Family Support U.S. materials describe up to 26 weeks of parental leave (including up to 12 paid non‑medical weeks), with phased return‑to‑work plus fertility, adoption, and surrogacy financial support, backup care, lactation support, and caregiver leave. These offerings indicate depth in family‑building benefits and day‑to‑day caregiver resources.
  • Healthcare Strength Core programs commonly include medical, prescription drug, dental, vision, mental‑health/EAP resources, disability insurance, preventive health programs, and free or reduced‑cost vaccinations. Voluntary Benefit Extras and wellness resources broaden coverage and access.
  • Retirement Support Career pages and postings note a 401(k) with company matching plus an additional company retirement savings contribution in some plans. Company materials also reference financial‑planning education and colleague‑directed retirement funds.

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The Company
HQ: New York, NY
121,990 Employees
Year Founded: 1848

What We Do

Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.

Why Work With Us

We are the inventors, the problem solvers, the big thinkers — those who surmount any hurdle to deliver breakthrough medicines to the people who are counting on them the most.

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Employees engage in a combination of remote and on-site work.

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