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The Role
Lead and execute strategic account plans for priority Pfizer accounts, coordinating cross-functional teams and headquarters stakeholders to deploy product promotional and CFC activities, build long-term customer relationships, ensure service excellence and compliance with Pfizer's Code of Conduct.
Summary Generated by Built In
ROLE SUMMARY
The Network Account Manager (NAM) partners with the Field Force Manager (FFM) to support the development of the territory business plan aligned to BU/portfolio strategy, while serving as the company's single point of contact for key accounts across business units and cross-functional teams. The role works closely with headquarters stakeholders within accounts (e.g., Training, Medical, and Nursing) to align detailed and execution plans for product activities, ensuring the effective deployment of promotional initiatives. In addition, the NAM owns and coordinates key CFC account activities (e.g., vaccination safety, GSP classes, and local symposiums) within top priority accounts.
ROLE RESPONSIBILITIES
Account management
Customer engagement
Compliance
QUALIFICATIONS
Preferred:
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Important Notice for Applicants
At Pfizer, we value your privacy and security. Please note:
We never request payment, bank details, or confidential personal information during the recruitment process.
If you receive suspicious messages or job offers outside these channels, please report them immediately to [[email protected]]
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers .
Sales
The Network Account Manager (NAM) partners with the Field Force Manager (FFM) to support the development of the territory business plan aligned to BU/portfolio strategy, while serving as the company's single point of contact for key accounts across business units and cross-functional teams. The role works closely with headquarters stakeholders within accounts (e.g., Training, Medical, and Nursing) to align detailed and execution plans for product activities, ensuring the effective deployment of promotional initiatives. In addition, the NAM owns and coordinates key CFC account activities (e.g., vaccination safety, GSP classes, and local symposiums) within top priority accounts.
ROLE RESPONSIBILITIES
Account management
- Develops and leads the account plan and coordinates the cross-functional team, demonstrating the highest level of teamwork and professionalism.
- Maximizes opportunities across the Pfizer portfolio, monitors progress with key accounts and evolves account plans as appropriate.
- Analyses and understands the local environment, account business, and aligned Pfizer priorities to create account plans, and uses insights to create and execute value propositions of mutual benefit.
- Works with key headquarters stakeholders in key accounts (e.g., Training, Medical, Nursing) to align detailed and execution plans for all product activities to ensure the effective deployment of promotional activities.
- Consolidates and owns key CFC activities within accounts (e.g., GSP, local symposiums, CS, Co-Host, ... ).
Customer engagement
- Leads, Coordinates and supports the development of long-term customer relationships, with the aim of becoming a trusted business partner. Focuses on understanding customer needs beyond transactional interactions
- Responsible for overall service excellence within the account and is the customer advocate internally at Pfizer.
- Maintains relationships with KOLs/key accounts, ensuring alignment with company objectives and strategies.
- Demonstrates expertise in relationship skills, creatively delivers innovation and thought leadership, and represents the full spectrum of Pfizer value.
- Evaluates, classifies, and identifies precisely targeted customers. Prioritizes potential territories.
Compliance
- Implements Pfizer's Code of Conduct.
QUALIFICATIONS
- Bachelor's degree and strong business acumen and analytical skills.
- At least 5 years of experience in the pharmaceutical industry; experience with key accounts is preferred.
- Strong account management and relationship-building skills.
- Ability to influence cross-functional teams and stakeholders.
- Demonstrated strong oral and written communication skills.
- Business-related computer skills, including Microsoft Office Suite.
- Location-based: Hanoi/HCM.
Preferred:
- Proven account management experience within Pfizer priority accounts.
- Advance English
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Important Notice for Applicants
At Pfizer, we value your privacy and security. Please note:
- All job applications must be submitted only through our official channels:
- Pfizer Careers Website: Careers | Pfizer
- Verified LinkedIn page: https://www.linkedin.com/
- Verified local job board - Pharma360: Công ty dược tuyển dụng dược sĩ đại học - Việc làm dược sĩ Pharma360
We never request payment, bank details, or confidential personal information during the recruitment process.
If you receive suspicious messages or job offers outside these channels, please report them immediately to [[email protected]]
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers .
Sales
Skills Required
- Bachelor's degree and strong business acumen and analytical skills.
- At least 5 years of experience in the pharmaceutical industry.
- Experience with key accounts.
- Strong account management and relationship-building skills.
- Ability to influence cross-functional teams and stakeholders.
- Demonstrated strong oral and written communication skills.
- Business-related computer skills, including Microsoft Office Suite.
- Location-based: Hanoi/HCM.
- Proven account management experience within Pfizer priority accounts.
- Advanced English.
What the Team is Saying
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Pfizer Compensation & Benefits Highlights
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Healthcare Strength — Health coverage includes comprehensive medical with robust mental‑health networks, plus dental and vision options, and coverage for infertility/family‑building and transgender‑affirming care. Recent U.S. summaries name mental‑health partners and outline multiple plan choices.
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Retirement Support — The retirement program provides a 401(k) with company match plus an additional employer Retirement Savings Contribution, along with financial‑planning support and company‑paid life and disability insurance. These elements are highlighted as part of the core U.S. package.
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Parental & Family Support — Parental leave is described as up to 26 weeks in the U.S. when combining paid non‑medical parental leave with medical recovery where applicable, with exact pay and weeks dependent on circumstances and plan elections. Family‑building support includes egg preservation, adoption, and surrogacy coverage.
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The Company
What We Do
Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.
Why Work With Us
We are the inventors, the problem solvers, the big thinkers — those who surmount any hurdle to deliver breakthrough medicines to the people who are counting on them the most.
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