The Role
Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere, while significantly reducing costs for payers, self-insured employers, national health systems, and other healthcare organizations. Sword began by reinventing pain care with AI at its core, and has since expanded into women’s health, movement health, and more recently mental health. Since 2020, more than 700,000 members across three continents have completed 10 million AI sessions, helping Sword's 1,000+ enterprise clients avoid over $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies and over 44 patents, Sword Health has raised more than $500 million from leading investors, including Khosla Ventures, General Catalyst, Transformation Capital, and Founders Fund. Learn more at www.swordhealth.com.
We are seeking a Netsuite Developer / Administrator to join our dynamic team. This role will focus on ensuring process consistency, financial accuracy and operational efficiency across multiple entities, while supporting business growth and system scalability.
This is an opportunity to contribute to a growing international organization, supporting critical operational and financial processes while driving efficiency and scalability.
What you'll be doing:
- Support and optimize end-to-end business processes across:
- Contribute to the improvement of:
- Ensure financial and transactional accuracy, including:
- Collaborate closely with Operations, Finance and Technology teams to ensure alignment between business needs and ERP capabilities.
- Ensure consistency and proper alignment between:
- Support process standardization, governance and continuous improvement initiatives.
- Plan-to-Produce
- Procure-to-Pay
- Order-to-Cash
- Record-to-Report
- Manufacturing operations including BOMs, Work Orders, WIP and Costing
- Supply Chain and Inventory Management
- MRP and Demand Planning
- Multi-Subsidiary and Multi-Book environments
- Cost Accounting and variance visibility
- General Ledger impact and transaction integrity
- Multi-Book Accounting
- Intercompany transaction flows
- ERP
- External systems
- Internal systems
What you'll need to have:
- Minimum 3 - 5 years of hands-on Netsuite functional experience is required.
- Netsuite Certification is strongly preferred and considered a significant advantage.
- Strong experience supporting Manufacturing, Supply Chain and Finance processes.
- Solid understanding of ERP transaction flows and financial impact.
- Experience working in multi-subsidiary and multi-book environments.
- Strong knowledge of SuiteQL, saved searches, workflows, and roles and permissions.
- Comfortable working in operationally complex and finance-driven environments.
- Strong ownership mindset and ability to work independently.
- High attention to detail with focus on data accuracy and process integrity.
- Good understanding of ERP data structures and how data supports reporting and analytics.
- Ability to work cross-functionally with business, finance and technical teams.
What we would love to see:
- Experience with ERP integrations, APIs and middleware.
- Experience supporting analytics or data platforms.
- Experience in high-growth or international environments.
- Additional Netsuite certifications.
US - Sword Benefits & Perks:
• Comprehensive health, dental and vision insurance*
• Life and AD&D Insurance*
• Financial advisory services*
• Supplemental Insurance Benefits (Accident, Hospital and Critical Illness)*
• Health Savings Account*
• Equity shares*
• Discretionary PTO plan*
• Parental leave*
• 401(k)
• Flexible working hours
• Remote-first company
• Paid company holidays
• Free digital therapist for you and your family
*Eligibility: Full-time employees regularly working 25+ hours per week
Note: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided.
SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.
SWORD Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SWORD Health and has not been reviewed or approved by SWORD Health.
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Healthcare Strength — Health coverage includes comprehensive medical, dental, and vision, with HSA eligibility and optional accident, hospital, and critical-illness coverage. Life and AD&D insurance are also part of the package.
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Leave & Time Off Breadth — Time off is structured as discretionary (unlimited) PTO alongside paid company holidays. Remote-first work and flexible hours further support taking time when needed.
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Wellbeing & Lifestyle Benefits — Free access to the company’s digital therapist is provided for employees and their families. This wellness-oriented perk complements core healthcare coverage.
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The Company
What We Do
SWORD Health is the world’s fastest growing virtual musculoskeletal (MSK) care provider, on a mission to free two billion people from chronic and post-surgical pain. The company’s clinical-grade virtual therapy platform pairs expert physical therapists with FDA-listed wearable technology to deliver a personalized treatment plan that is more effective, easier and less expensive than traditional physical therapy. SWORD Health believes in the power of people to recover at home, without resorting to imaging, surgeries or opioids. Since launching in 2015, SWORD Health has worked with insurers, health systems and employers in the U.S, Europe and Australia to make quality physical therapy more accessible to everyone.
