Essential Duties and Responsibilities
Create saved searches, custom reports, KPI’s and dashboards
Create suitelets, workflows and scripts
Provide ongoing support to users
Collaborate with departments to make system modifications that increase efficiency and standardize processes
Document processes as they relate to internal systems
Create reports in Power BI using information from multiple data sources
Support other software that integrates with NetSuite (i.e. ConnectWise Sell, ConnectWise PSA, Channel Online, etc.)
Additional duties preferred but not required:
Competencies & Skills
- Self-starter
- Attention to detail and accuracy
- Strong analytical and problem-solving skills
- Excellent communication and customer service skills
- Strong technical skills and desire to learn and keep up with new technologies
- Strong organizational and follow-up skills
- Strong sense of teamwork
Knowledge, Education & Experience
- 2-3 years ERP System Administration experience, NetSuite preferred
- Administrator level knowledge of roles, permissions, custom records, reports, saved searches, dashboards and forms
- Experience with SuiteScript and SuiteFlow
- HTML knowledge
- SQL knowledge
- Familiarity with any of the following software packages:
- ConnectWise CPQ
- ConnectWise PSA
- BrightGauge
- Power BI
- Channel Online
Compensation
Tusker is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
We seek team members from all backgrounds to join our organization, and we encourage our employees to bring their authentic, unique, and best selves to work.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training.
Tuskers make hiring decisions based solely on qualifications, merit, and business needs at the timeSkills Required
- 2–3 years of ERP system administration experience; NetSuite experience preferred
- Administrator-level knowledge of roles, permissions, custom records, reports, saved searches, dashboards, and forms
- Experience with SuiteScript and SuiteFlow
- HTML knowledge
- SQL knowledge
- Self-starter with strong attention to detail and accuracy
- Strong analytical and problem-solving skills
- Excellent communication and customer service skills
- Strong technical, organizational, and follow-up skills
- Ability to work effectively as part of a team
- Experience creating Power BI reports from multiple data sources
- Familiarity with ConnectWise CPQ, ConnectWise PSA, BrightGauge, Power BI, or Channel Online
What We Do
Tusker (a DBA of ACP CreativIT) is a national mid-market IT solutions provider formed by unifying acquired regional firms under a new brand. It delivers integrated technology solutions including IT infrastructure and cabling, audio-visual and meeting-space systems, cloud infrastructure, cybersecurity, voice, managed services, smart workplace integrations, AI and analytics, serving clients across education, healthcare, retail, manufacturing, and government sectors.

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