NBSS Operational Support Consultant

Posted 4 Days Ago
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London, Greater London, England, GBR
In-Office
Entry level
Fintech • Information Technology • Logistics
The Role
Provide 2nd-line application support for NBSS/breast or cancer screening operations, troubleshoot complex issues, follow ITIL processes, work rota shifts (07:30-17:30 Mon-Fri) with weekly office attendance, and obtain SC security clearance.
Summary Generated by Built In

Function

Cloud & Data EngineeringOur Company

We’re Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world’s potential. We’re people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what’s now to what’s next. We make it happen through the power of acceleration.

Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.

Job description

- Excellent problem-solving skills.

- Experience working in a 2nd Line Application Support or Breast Screening (or alternative Cancer Screening) Operations environment.

- Tenacity for dealing with complex issues, and attention to detail.

- A demonstrable passion for technology and a desire to improve and innovate for the end-user.

- Excellent time management skills.

- ITIL Foundation certification.

- Ability to work as part of a shift rotation, Monday to Friday, between the hours of 07:30 – 17:30, with a minimum of one day a week in the office.

- Must be based in the United Kingdom.

- Must be willing to obtain SC clearance.
 

About us

We’re a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.

Fostering innovation through diverse perspectives

Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.

We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.

Skills Required

  • Excellent problem-solving skills
  • Experience in 2nd Line Application Support or Breast/Cancer Screening operations
  • Tenacity dealing with complex issues and strong attention to detail
  • Passion for technology and desire to improve and innovate for end users
  • Excellent time management skills
  • ITIL Foundation certification
  • Ability to work shift rotation Mon-Fri 07:30-17:30 with minimum one day per week in office
  • Must be based in the United Kingdom
  • Willingness to obtain SC security clearance
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The Company
33,676 Employees

What We Do

Since its founding in 1910, Hitachi has responded to the expectations of society and its customers through technology and innovation. Our mission is to “Contribute to society through the development of superior, original technology and products.” Over the past 100+ years this commitment has led us to work towards creating a more sustainable society through our “Social Innovation Business”. We work to apply our expertise in information technology (IT), operational technology (OT), and a wide variety of products to advance social infrastructure systems and improve quality of life across the world.

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