As a Senior National Sales Manager for the THV business, you will provide leadership to the Austrian commercial team, including both Field Clinical Specialists and Territory Managers, with the responsibility to drive profitable growth for your region. You will support and execute the strategic direction for the region and provide overall leadership and coaching to ensure that business goals are met.
Skills you will need to make an impact:
People Leadership: In this role, you will lead a team of Field Clinical Specialists and Territory managers. You will manage, coach and drive performance excellence across the reporting field team. This will include leading your team to meet and exceed monthly, quarterly, and annual team targets through regular territory reviews and ensuring clinical compliance, certification & training needs are met.
Coaching: You will coach team members in sales and communications tools & techniques. This includes providing ongoing coaching to improve work performance and develop skills and abilities and competencies. You will maintain a high performing sales team by hiring, training, and retaining high quality Territory Managers and Field Clinical Specialists, as well as prepare others to assume new increased responsibilities through individual development of key THV field competencies.
Customer Leadership: The Senior National Sales Manager will develop strong working relationships with external and internal customers and utilizing internal relationships to establish regional strategy and build support to achieve goals. This includes building strong and lasting relationships with key decision makers and those influential in the purchasing process to enhance the Edwards brand. You will have excellent organizational, communication and leadership skills to manage a complex sales process that has clinical and financial customers.
Account Planning and Strategies: As a Senior National Sales Manager you will help to develop and successfully execute compelling account strategies for your territories. You will analyze your market size, competitive market landscape and other information from all various sources to develop strategies to improve sales and increase market share. You will use strategic thinking to shape the medium and longer-term strategy for the region. This will include leading your team in creating, communicating, maintaining, and executing plans to maximize account performance and to drive tangible results.
Data and Analytics: As a Senior National Sales Manager, you are a master user of CRM tools and use these tools to guide Territory Managers and Field Clinical Specialists' performance, monitor results and improve effectiveness of your team. You will coach your team on how to leverage results and dashboards to become more successful in the field as well as define team operating standards and actively improve existing tools and policies together with the leadership team.
Business Acumen: You successfully share competitor strategies, industry trends, health economics, pricing, emerging issues, competitive products, knowledge with your team. You show excellence in connecting hospital data with Edwards’ solutions and explain them in a compelling way to the customer. This includes providing business and field input designing country-specific initiatives as well as active participation executing those initiatives and strategic programs together with your team. You will coach your team to create a selling culture driven by solutions and value-based strategies.
We are looking for someone with:
- Bachelor’s degree in science or business or related experience is required (10+ years of job experience).
- Experience in commercial position of medical device industry, structural heart or cardiovascular experiences a plus
- Strong people leadership skills, including the ability to create, communicate and achieve a vision.
- Excellent coaching skills - ability to observe, evaluate & use various techniques to improve results
- Experience leading a consultative sales process, with an ability to segment and manage territories effectively
- Experience developing and successfully executing compelling account strategies, including a proven track record in business planning analysis and strategic planning
- Firsthand experience working directly with customers, opinion leaders, technical experts, and professional staff as well as broad exposure to the healthcare industry and its competitors is preferred. Proven track record of engaging and developing lasting relationships with a broad base of key stakeholders in complex clinical environments, such as mid and senior level healthcare professionals (physicians and hospital administration)
- Excellent written and verbal communication skills and the ability to communicate and network with a variety of stakeholders. This position will require close collaboration with internal stakeholders as well as external physician and administration partners.
What We Do
Edwards Lifesciences (NYSE: EW), is the global leader in patient-focused medical innovations for structural heart disease, as well as critical care and surgical monitoring. We thrive on discovery and expanding the boundaries of medical technology, serving patients in 100+ countries, with the help of our employees in areas including Clinical Affairs, Quality Engineering, Research & Development, Regulatory Affairs, Sales & Marketing, corporate functions and more.
Our roots date back to 1958 when Miles Lowell Edwards, a retired engineer with a background in hydraulics and fuel pump operations, set out to build the first artificial heart. Edwards believed the heart could be mechanized and was encouraged by Dr. Albert Starr to focus on developing an artificial heart valve. After just two years, the first Starr-Edwards mitral valve was developed and successfully placed in a patient. This innovation spawned Edwards Laboratories. Miles’ fascination with healing the heart and helping patients with heart disease stemmed from his own experience with rheumatic fever as a teenager and continues to fuel our patient-first culture today.
Today, we are as passionate about providing innovative solutions for people fighting cardiovascular disease as we have ever been. It's our Credo. It takes integrity, collaboration, innovation, and focus. We are leaders in the design and manufacture of tissue replacement heart valves and repair products as well as advanced hemodynamic monitoring. We partner with physicians to innovate products designed to help patients live longer, healthier, and more productive lives.
Our work is both rewarding and a privilege. The importance of what we do defines our approach. We work together to create an environment where ideas can flourish and we provide our people with the resources, expertise and support to bring those ideas to life.
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