National Key Account Manager

Posted 2 Days Ago
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Louisville, KY, USA
In-Office
Senior level
Consumer Web • Software
The Role
Manages and grows strategic national accounts through account planning, sales strategy, relationship building, negotiations, forecasting, and KPI management. Identifies cross-selling and new product opportunities, develops financially driven sales plans, and collaborates with marketing, operations, supply chain, and finance. Uses market and data insights to improve performance, delivers accurate forecasts and reports, and ensures compliance with applicable regulations. Extensive car travel and overnight stays are required.
Summary Generated by Built In

*This role is open in any city that is near major a airport.*

Who we Are:

Turning Point Brands, Inc. (NYSE: TPB) is a leading manufacturer, marketer, and distributor of branded consumer products with active ingredients. We sell a wide range of products exclusively to adult consumers, from our iconic brands to our next generation products to fulfill evolving consumer preferences. Our three focus segments are led by our core, proprietary brands including Zig-Zag® (rolling papers and wraps), Stoker’s® (looseleaf chew and moist snuff) along with our distribution platforms in NewGen. Our products are sold in over 215,000 retail outlets in North America and through our e-commerce platforms. Our businesses generate solid cash flow which we use to finance acquisitions, increase brand support, expand our distribution infrastructure, and strengthen our capital position.

Let’s Build Great Experiences Together!

As a team of ambitious individuals, we strive to be the best at what we do. We have an entrepreneurial and creative approach to get the job done. Do you have a great attitude about life? Are you a great communicator with the ability to learn? Do you have tenacity, grit and are unafraid to fail? If you answered yes to these questions, we want you on our team!

About the job

The National Key Account Manager will be a critical driver of growth and success within the organization by managing and nurturing strategic relationships with key national accounts. This role demands a results-oriented professional with a proven track record in account management, sales strategy execution, and fostering cross-functional collaboration. The National Key Account Manager will be responsible for optimizing revenue, enhancing client satisfaction, and elevating the company's market presence.

Essential Functions

  • Account Management: Develop and execute comprehensive account strategies that enhance revenue and market share within assigned national accounts.
  • Strong communication skills: both written and verbal, that influence successful business outcomes
  • Critical thinking skills with the ability to navigate and offer creative solutions in a variety of selling situations
  • Financial Acumen: Ability to build financially astute and analytically driven sales plans that generate results
  • Planning Skills: Purposefully plan and prioritize initiatives to achieve results with limited direction
  • Client Relationship Building: Cultivate strong and enduring relationships with key stakeholders at national accounts, understanding their unique needs and providing tailored solutions.
  • Sales KPI's / Achievement: Exceed sales targets through identification of cross-selling, upselling, and new product opportunities, while consistently delivering value to clients.
  • Collaboration: Collaborate closely with internal teams, including marketing, operations, supply chain, and finance, to ensure seamless execution of account plans.
  • Negotiations: Lead negotiations on contracts, pricing, and terms to achieve agreements that are mutually beneficial for both the company and clients.
  • Market Insights: Keep abreast of industry trends, competitive activities, and market dynamics, translating insights into effective strategies and actionable growth opportunities.
  • Data-Driven Insights: Utilize data analysis to inform decision-making, optimize sales strategies, and track performance against goals.
  • Forecasting and Reporting: Deliver accurate sales forecasts, performance metrics, and regular reports to internal stakeholders.

Minimum Qualifications

  • Associates degree in Business, Marketing, or a related field.
  • A minimum of 5 years of progressive experience in sales, key account management, or business development within the consumer packaged goods industry.
  • Demonstrated success in managing and growing national key accounts.
  • Strong negotiation, communication, and presentation skills.
  • Proficiency in using CRM software and Microsoft Office Suite.
  • Extensive car travel and overnight stays required
  • Must have, and maintain, a valid driver's license and clean driving record
  • Responsible for being knowledgeable of and acting in strict accordance with the requirements of all relevant laws, regulations, and Company policies, including, among other areas, Food and Drug Administration regulations

Preferred Qualifications

  • Bachelors Degree in Business Administration (MBA) or related field. 5-7 years of related experience.
  • Experience working with major national retailers or distributors.
  • Proficiency in using data analysis tools and techniques to derive actionable insights.
  • Familiarity with category management, trade marketing strategies, and market trends.
  • Ability to influence executive-level decisions and drive strategic initiatives.
  • Experience in collaborating with cross-functional teams to achieve common goals.
  • Proven track record of developing and executing successful account-specific joint business plans.

Let’s talk money and perks!

Turning Point Brands offer a competitive salary and benefits.

  • 12 Paid Holidays
  • PTO (Paid Time Off)
  • 401K with company match
  • Medical, Dental, Vision Insurance
  • Short Term Disability Insurance
  • Basic Life Insurance
  • Tuition Assistance
  • DailyPay

Turning Point Brands is an equal opportunity employer. We hire qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected classes.

BE AWARE OF FRAUD: When applying for a job at Turning Point Brands (TPB) you will be contacted via correspondence through our official job portal with a clrco.com e-mail address; direct phone call from a member of the TPB team; or direct e-mail with a tpbi.com e-mail address. TPB does not request payments for interviews or at any other point during the hiring process. TPB will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Skills Required

  • Associate degree in Business, Marketing, or a related field
  • At least 5 years of progressive experience in sales, key account management, or business development within consumer packaged goods
  • Demonstrated success managing and growing national key accounts
  • Strong negotiation, communication, and presentation skills
  • Proficiency using CRM software and Microsoft Office Suite
  • Extensive car travel and overnight stays
  • Valid driver's license and clean driving record
  • Knowledge of and compliance with relevant laws, regulations, company policies, and FDA regulations
  • Bachelor's degree, MBA, or related degree
  • Five to seven years of related experience
  • Experience working with major national retailers or distributors
  • Proficiency with data analysis tools and techniques
  • Familiarity with category management, trade marketing strategies, and market trends
  • Ability to influence executive-level decisions and drive strategic initiatives
  • Experience collaborating with cross-functional teams
  • Proven experience developing and executing account-specific joint business plans
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The Company
HQ: Louisville, KY
174 Employees

What We Do

Turning Point Brands, Inc. (NYSE: TPB) is a leading, manufacturer, marketer and distributor of branded consumer products with active ingredients. We sell a wide range of products exclusively to adult consumers, from our iconic brands to our next generation products to fulfill evolving consumer preferences. Our three focus segments are led by our core, proprietary brands including Zig-Zag® (rolling papers and wraps), Stoker’s® (looseleaf chew and moist snuff) along with our distribution platforms (VaporBeast®, VaporFi® and Direct Vapor®) in NewGen. Our products are sold in over 215,000 retail outlets in North America and through our e-commerce platforms such as www.zigzag.com. Our businesses generate solid cash flow which we use to finance acquisitions, increase brand support, expand our distribution infrastructure, and strengthen our capital position. The world-famous Zig-Zag® brand has a proud heritage of leadership dating to 1879. Zig-Zag® is the leading premium paper in both the U.S. and Canada. Over the past decade, Zig-Zag® has successfully expanded its consumer base into new product categories such as cigar wraps, hemp paper and paper cones. In 2022, we entered into an exclusive distribution agreement for CLIPPER® lighters (the world's leading reusable lighter) in the U.S. and Canada. The Stoker’s® brand has a proud heritage dating to 1940. Stoker’s competes in the chewing tobacco segment, where it has grown to the #1 position, and in the moist snuff segment, where it remains one of the fastest-growing brands. The portfolio also includes Beech-Nut®, launched in 1897, and a diverse collection of other chewing tobacco brands that offer a variety of consumer choices and tastes. Our NewGen vapor portfolio includes our B2B (Vapor Beast®), B2C (International Vapor Group®) vape distribution platforms.

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