National Commercial Office Manager

Doka USA is proud to be Certified™ by Great Place to Work®! We are committed to fostering a supportive work environment where all of our team members can thrive. As one of the world’s leading companies for developing, manufacturing, and distributing formwork solutions for the construction sector, Doka employs more than 9,000 people in over 58 countries and is part of the family-owned Umdasch Group.

We Make It Work.

Position Summary

Doka USA is seeking a National Commercial Office Manager to support our organization’s Operations functions across the US. The National Commercial Office Manager reports to the Director of Commercial & Inventory Management and is responsible for managing and optimizing Doka’s in-house order processing system, Discos II, along with other commercial platforms. The role includes overseeing order processing, inventory control, month-end closing, margin analysis, and system support while ensuring cross-functional collaboration and continuous improvement across operations.

Key Responsibilities

• Serve as the first-level support for Discos II, including conducting user training, improving data quality, and handling change requests.
• Lead operational audits and implement system/process improvements to enhance efficiency, productivity, and compliance.
• Collaborate with central departments (especially CMO-DG) and support continuous development of internal tools.
• Oversee project reviews and margin management; support profitability through pricing strategies, service charges, and cost-control measures.
• Align procurement decisions with corporate guidelines in coordination with the Controller/CFO and Head of Procurement.
• Conduct month-end closures and rental inventory valuations at the country level, and support year-end audit processes.
• Monitor physical inventory counts, identify discrepancies, and drive resolution.
• Create, manage, and distribute comprehensive reports and data sets to support transparency and operational analysis.
• Identify inventory-related issues across branches and provide solutions using proprietary systems.
• Deliver onboarding and ongoing training on Discos II, PointOut, and related systems to new and existing employees.
• Evaluate staff competencies and recommend targeted development initiatives.
• Work closely with branch operations teams to transfer knowledge and enhance skillsets.

Additional Responsibilities

• Participate in company-wide projects, safety initiatives, and continuous improvement efforts.
• Ensure adherence to corporate policies and safe working practices.

• Bachelor’s degree in Business preferred; focus in Operations, Controlling, or Logistics desired.
• 2–5 years of relevant Doka experience in operations, logistics, or administration preferred.
• Ability to travel extensively (up to 65%) to branch offices (including extended stays) to support operations, audits, training, and workflow optimization.

Doka offers terrific career opportunities, competitive compensation, comprehensive benefits including medical, dental, vision, Flexible Spending Account, company paid life insurance, supplemental voluntary term life insurance, 401k retirement plan (Roth and Non-Roth), short-term disability, AFLAC policies, paid time off (sick/personal, vacation, floating holiday and company paid holidays) and an exciting opportunity to join as a member of Doka's team.

If working with some of the most impressive construction projects in the US and joining an industry leader excites you, please submit your resume by clicking below. Visit us on-line at www.dokausa.com for additional information on Doka USA, Ltd.

Doka USA, Ltd. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If you are interested and have a strong competitive drive, positive attitude, a desire to learn and grow from your experiences, then this is your opportunity to make an immediate difference.

Please submit your resume and apply now.

External candidates must be authorized to work for any employer in the USA.