Position Type: Regular - Full-Time
Requisition ID: 41127
In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy.
About the role .
We are seeking a results-driven, strategic leader to drive the growth and performance of our Foodservice division across Major End User (MEU) accounts and new business opportunities. This is a high-impact position, responsible for securing and growing existing customer partnerships, unlocking new prospects, and ensuring McCain is the "First Choice" and dominant leader within the Australian Foodservice sector.
What you'll be doing.
- Lead, coach, and develop a high-performing national team to achieve individual and team objectives.
- Set and monitor strategic direction for retaining and growing current MEU accounts and acquiring new business in line with national volume, Net Sales Value (NSV), and profit targets.
- Oversee MEU customer relationships at all levels, driving account management excellence and executing customer-driven business plans.
- Lead negotiations and secure MEU customer contracts, ensuring strategic outcomes for McCain.
- Identify, pursue, and convert new business opportunities for McCain products across the sector.
- Ensure acceptance and success of McCain's portfolio, maximizing brand presence and market share nationally.
- Analyse sales performance, monitor progress toward goals, resolve business issues, and ensure timely claims management.
- Deliver quarterly and annual business reviews for MEU customers, highlighting strategic and tactical achievements.
- Ensure compliance with company policies and timely reporting; manage team and expense processes efficiently.
What you'll need to be successful.
- Minimum 5 years' experience in the Foodservice industry, ideally including National Customer management.
- Demonstrated ability to lead, coach, and develop high-performing teams.
- Proven track record in developing and executing strategic business plans and driving sustainable growth.
- Strong relationship management, negotiation, and communication skills.
- Advanced skills in business analysis, financial modelling, Excel, PowerPoint; experienced in Salesforce and Power BI.
- Strong commercial acumen, attention to detail, and project management capabilities.
- Understanding of FMCG, MEU, and distributor market dynamics.
- Bachelor's degree in business preferred.
- Commitment to the "One McCain" approach and active engagement in Foodservice industry networks.
About the team .
Reporting to the Head of Foodservice Australia, this position leads a national team of two National MEU Managers and four State Business Development Managers (BDMs).
About McCain .
Click Here to learn more about McCain and how we provide you with opportunities to make an impact that matters.
Leadership principles .
At McCain, our leadership principles guide how we engage with customers, collaborate as a team, and achieve success. We focus on understanding customer needs, driving innovation, empowering people, and taking ownership to clear obstacles and deliver results.
The McCain experience .
We are McCain. This statement is a testament to our collective strength and our individual value. Your contributions play a vital role in our success. Our winning culture is rooted in authenticity and trust, empowering us to bring out the best in one another. Here, you'll find opportunities to learn, grow, and thrive. Join us and experience why we're better together.
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*We've got this covered! No external agency support is required and unsolicited CVs will not be considered.
McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law.
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions.
Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain's Global Privacy Policy and Global Employee Privacy Policy , as applicable. McCain leverages AI in the hiring process, though all final decisions are made by humans. You can understand our approach to AI and how your personal information is being handled here .
Job Family: Sales
Division: ANZ
Department: National Business MEU
Location(s): AU - Australia : Victoria : Melbourne
Company: McCain Foods (Aust) Pty.
What the Team is Saying
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McCain Foods Compensation & Benefits Highlights
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Healthcare Strength — Company materials highlight medical, dental, vision, life/disability, and mental‑health support, including a free Employee Assistance Program and ongoing investment in mental‑health resources. Several sources also note inclusive offerings and, in some cases, coverage beginning at start date.
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Retirement Support — U.S. benefits include a 401(k) with company match, and a published U.S. one‑pager details an additional cash‑balance pension credit, creating a notably strong retirement combination. Listings and employee materials consistently position retirement programs as a core part of total rewards.
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Leave & Time Off Breadth — Public materials and role listings cite PTO, paid holidays, sick time, floating holidays, bereavement leave, paid volunteer time, and paid parental leave with adoption/surrogacy assistance. Office‑eligible roles are also described as offering flexible‑hybrid work, reinforcing overall time‑off support.
McCain Foods Insights
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What We Do
The power it has to uplift and bring people, Guided by our purpose - Celebrating real connections through delicious, planet-friendly food - we believe that working together with our teams, business and community partners will bring sustainable growth and positive change - today, tomorrow and for generations to come. As a privately owned family company with over 60 years of experience, a presence in over 160 countries and a global team of 22,000 people, our values and culture are at the heart of everything we do. Our product quality, people and customer dedication help us achieve global sales in excess of CDN $10 billion. Through our investment and innovation, we continue to be a global leader in prepared potato products, including our famous French Fries and appetizers. We are passionate about supporting and developing our people-providing opportunities to grow and learn in their roles, as well as building careers for the long term.
Why Work With Us
We are working to bring digital tools and data into our processes to drive efficiency, automation and data-driven insights. From connecting our business, enabling our supply chain, supporting our customers, to reinventing agriculture. So if you are a tech expert looking to join a company transforming technology, think of McCain.
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McCain Foods Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
In both our manufacturing plants and corporate offices, we believe connection brings out the best in our people. While in-office expectations will vary by role, flexibility is key. In our corporate offices, the hybrid standard is 3-days in office.
