As a National Accounts Project Manager, you will be the interface with all key Kone personnel who will be delivering the customer projects. You will coordinate with the internal Kone team and external customer representatives to support smooth execution of the works by the regional teams and hit the agreed schedules for the works. You will be in daily contact with our clients and your KONE colleagues (Construction Mangers, Project Managers, CSE, Key Account Managers and document controllers), keeping all parties working together smoothly.
What would a typical day look like?
You will be overseeing and monitoring the execution of the installation projects that are conducted for Key account customers, within Retail, Hotel and Leisure and Facility Manager sectors. You will be in direct contact with our clients and will be the central point of contact for their questions and concerns and escalations where applicable.
You will review project proposals, with the respective Kone representatives, to determine time frame for completion of works and provide detailed programmes, provided by the Construction Manager / Project Manager to help to track progress with the customers representatives.
In some scenarios there will be an expectation to lead additional extraordinary work projects such as LED lighting or Auto dialler works, with the respective service teams within the regions.
What will help you to succeed in this role?
- Strong Project Management skills
- You have preferably worked in the lift industry before. Project Management experience in engineering or construction industry would be considered as well.
- Demonstrated experience within a commercial environment, managing projects at a site level.
- Ability to communicate effectively with both internal and external stakeholders.
- Planning and Analytical skills
- Strong organisation skills that allow you to coordinate complex projects
- Need to be proficient in Microsoft Packages, Microsoft project is desirable, Salesforce, SAP, CAFM systems (Customer portals)
What KONE can offer:
We offer a Competitive Salary, 25 days holiday and 8 additional Bank Holidays, 1 Volunteering Day, Pension Scheme, Development opportunities and development reviews to help you achieve your professional goals. Endless support from experienced leaders within the lifts & escalator industry, Car, Bonus, Private Medical Insurance, GymFlex Membership, Dental Insurance, Kone Discounts, Prolonged Disability Insurance (PDI), Long Service Awards, Hybrid Working, 24/7 GP Support & Wellbeing Access.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on www.kone.com/careers
Kone Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kone and has not been reviewed or approved by Kone.
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Fair & Transparent Compensation — Pay is considered competitive across many roles and markets, with field positions sometimes benefiting from overtime and strong union scales. Feedback suggests base compensation is often a relative positive even when other factors vary.
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Retirement Support — Retirement programs, including 401(k) and in some regions pension or annuity structures, are consistently highlighted as strong. Feedback suggests these elements meaningfully enhance the overall package.
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Healthcare Strength — Core health coverage is viewed as comprehensive, commonly including medical, dental, and vision options. Feedback suggests a global well‑being framework and EAP resources further reinforce health-related support.
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What We Do
At KONE, our mission is to improve the flow of urban life. This means understanding urbanization and, together with our partners and customers, helping cities to become better and more sustainable places to live. As a global leader in the elevator and escalator industry, KONE provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization to add value to buildings throughout their life cycle. Through more effective People Flow®, we make people's journeys safe, convenient and reliable, in taller, smarter buildings. Headquartered in Helsinki, Finland, we operate in more than 60 countries around the world, employ over 60,000 people and serve 550,000 customers. In 2022, KONE had annual sales of EUR 10.9 billion. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.
