National Accounts Manager

Reposted 20 Hours Ago
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Albuquerque, NM, USA
In-Office
Senior level
Food
The Role
Manages the Division National Accounts Team, overseeing daily account activities, customer satisfaction, order performance, KPI reporting, inventory processes, account setup, credit memo follow-up, and operational issue resolution. Develops team training, monitors aging and out-of-stock reports, strengthens customer relationships, and collaborates with credit, transportation, operations, and inventory managers to meet performance goals.
Summary Generated by Built In

At Ben E. Keith Company, our legacy is strong—and our future is even stronger.

For more than a century, we’ve been leaders in fine food and premium beverage distribution, known for delivering excellence and building lasting partnerships. Today, our Food Division spans multiple states, and our Beverage Division brings top beverage brands to communities across Texas.

 

But what truly sets us apart is our commitment to people. We invest in our employees, empower growth, and create opportunities to make an impact—because when our people succeed, so do our customers and our business. Since 1906, that’s been our promise.

The purpose of the National Accounts Manager is to perform day-to-day on-site management of the Division National Accounts Team to ensure departmental performance reflects customer expectations and BEK operational guidelines.

  • Manage the daily responsibilities of the National Accounts team in the performance of daily tasks and responsibilities on assigned National Accounts
  • Develop and conduct training for National Accounts team to ensue adherence to set goals and objectives
  • Monitor the performance of National Accounts to ensure optimal order activity and customer satisfaction
  • Review accounts based on Key Performance Indicators and prepare reports
  • Prepare daily out-of-stock reports
  • Monitor daily order activity to ensure performance levels are met and maintained
  • Interact with customers at the division level to strengthen relationships with existing clients
  • Manage the set up and roll out of new accounts
  • Monitor the weekly aging reports and ensure National Accounts team performs the required follow-up on these items
  • Manage the inventory process, including new item introduction, LTO product monitoring, and disposition of dead and excess inventory
  • Collaborate with the division Credit Manager to mange the Credit Memo process
  • Work closely with the Transportation and Operations Managers to resolve transportation and other operational issues
  • Work with Inventory Manager to ensure resolution of inventory and quality issues

Job Requirements:

  • Bachelor’s degree in Marketing preferred or equivalent sales experience
  • At least five to seven years of internal BEK sales experience; purchasing experience highly desired
  • At least one year managing a team
  • Good computer skills with the ability to use standard Microsoft Office application, including Word and Excel
  • Ability to learn and use internal BEK applications such as KBIT and KRIS

We offer employees the opportunity to make a meaningful impact in collaborative, results-driven environments supported by competitive benefits, including:

  • Medical, Dental, Vision & Life Insurance
  • 401(k) with Company Match + 100% Company-Paid Profit Sharing
  • Paid Time Off & Holidays
  • Wellness, EAP & Educational Assistance

At Ben E. Keith, we value a diverse and inclusive workforce where different perspectives drive better decisions and innovation. We are an Equal Employment Opportunity and Affirmative Action employer and a VEVRAA Federal Contractor, considering all qualified applicants, including minorities, females, veterans, and individuals with disabilities.

Skills Required

  • Bachelor’s degree in Marketing or equivalent sales experience
  • Five to seven years of internal sales experience
  • Purchasing experience
  • At least one year of team management experience
  • Good computer skills and proficiency with Microsoft Office, including Word and Excel
  • Ability to learn and use internal applications such as KBIT and KRIS
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The Company
HQ: Fort Worth, TX
6,000 Employees
Year Founded: 1906

What We Do

Ben E. Keith Company is a family-owned, multi-state distributor of fine food and premium beverages. Its Food Division provides broad-line distribution services, while its Beverage Division distributes Anheuser-Busch products, craft and import beers, spirits, and wine across Texas. The company has served customers and communities for more than a century, emphasizing quality, business growth, customer success, and employee development for generations.

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