National Account Manager

Reposted 16 Days Ago
Be an Early Applicant
Maidstone, Kent, England
In-Office
Mid level
Food
The Role
The National Account Manager will focus on sales planning, customer service, order management, forecasting, commercial innovation, and maintaining relationships with clients and growers for berry products.
Summary Generated by Built In
About the Opportunity

National account manager focusing on Tesco

 Responsibilities
  • Sales Planning & Budgeting Collaborate with the Senior Sales Manager to plan and deliver annual budget goals, ensuring alignment with strategic objectives.

  • Pricing Strategy & Justification Achieve optimal pricing for berry products in line with Product Business Manager (PBM) guidance, providing robust internal justification for pricing decisions.

  • Volume Execution & Programme Alignment Sell allocated volumes according to pre-agreed plans and customer programmes, ensuring operational accuracy and fulfilment.

  • Offer Communication & Negotiation Communicate weekly price and volume offers in coordination with PBM and sales team discussions. Lead weekly price negotiations and construct compelling arguments for pricing decisions, both internally and externally.

  • Customer Service & Performance Transparency Manage customer service delivery and create internal transparency around performance versus offer, ensuring high service standards.

  • Order Management & Issue Resolution Follow up on orders, approve invoices, and resolve any operational issues promptly and professionally.

  • EDI & Availability Reporting Send daily updates to the National team on EDI versus availability, aiming to meet expected service levels.

  • Forecasting & Supply Chain Coordination Conduct internal forecasting and review customer demand. Liaise with the supply chain team to resolve queries and maintain high product availability.

  • Cross-Functional Collaboration Work closely with other departments to manage accounts effectively and support business objectives.

  • Meeting Participation & Presentation Support Attend daily and weekly sales meetings. Support and contribute to Customer Acceleration Team presentations.

  • Demand & Packaging Forecasting Ensure demand forecasts are visible and aligned with the packaging team to support supply and demand processes.

  • Commercial Innovation Demonstrate commercial flair by proposing innovative solutions to manage periods of over- or undersupply.

  • Grower & Client Relationship Management Develop strong relationships with strategic customer growers. Build and maintain client relationships to optimise sales opportunities, including hosting and performance reviews.

  • Market Intelligence & Competitor Analysis Deliver market feedback through store visits and engage with competitor sets to understand the commercial landscape.

  • Account Administration Manage and maintain weekly account processes including: Daily availability reports, DFP, Price Fax, Cube

  • Internal weekly sales reports,

    Backsheets,

    Actual sales vs programme,

    Weekly offer sheets and price adjustments

  • Weekend Support Provide weekend coverage as per the sales team rota.

  • Tender Development Support and contribute to tender development with the Senior Sales Manager for future business opportunities.

  • Ad Hoc Duties Perform any other tasks requested by management within the scope of the role.

    Candidate Profile

as per attached job description

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The Company
HQ: Watsonville, CA
2,501 Employees

What We Do

Driscoll’s is the global market leader for fresh strawberries, blueberries, raspberries and blackberries. With more than 100 years of farming heritage and hundreds of independent growers around the world, Driscoll’s is passionate about growing great tasting berries.

Driscoll’s exclusive patented berry varieties are developed through years of research using only natural breeding methods – that means no GMOs. A dedicated team of agronomists, breeders, sensory analysts, plant pathologists and entomologists help grow baby seedlings that are then grown on family farms. Our independent berry growers then work with Mother Nature, using experience and know-how to get the very best out of each strawberry, blueberry, blackberry and raspberry plant.

Driscoll’s is serious about yummy berries! Driscoll’s is the trusted brand for Only the Finest Berries ™.

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