Hoffmaster is where tradition meets innovation. For decades, we’ve been a trusted name in foodservice products but what truly sets us apart is our people. We’re a team of problem-solvers, creators, and collaborators who are passionate about delivering high-quality, sustainable solutions. Here, your ideas matter, your growth is supported, and your work helps shape experiences people enjoy every day. With a strong legacy and a forward-thinking mindset, we’re driven by creativity, collaboration, and a commitment to sustainability. If you’re looking to elevate your career with a company that’s constantly evolving, you’ll fit right in here.
What’s so special about us?
From paper plates and napkins to paper straws, party supplies, and food wrap, Hoffmaster is a leader in the tableware industry.
What truly sets us apart is our people: Here your ideas don’t just get heard, they help shape what’s next. Your growth is supported, your contributions are valued, and your work plays a role in creating moments people enjoy every day.
Create. Collaborate. Elevate….your dining table and your career!
About the Role
The National Account Manager is responsible for driving profitable growth within the Walmart business through strategic account management, customer relationship development, and innovative product solutions. This role combines sales leadership, business analytics, product development, packaging creation, and merchandising strategy to deliver compelling programs that meet customer needs, strengthen partnerships, and achieve company growth objectives. The successful candidate will be a proactive, creative, and results-oriented leader who can transform insights into innovative products, impactful presentations, and winning customer solutions.
How You Will Make An Impact
- Develop and execute strategic sales plans that drive growth, expand distribution, and maximize sales opportunities with Walmart.
- Build and maintain strong relationships with Walmart buyers and cross-functional customer teams, serving as a trusted business partner.
- Identify new business opportunities, anticipate marketplace and consumer trends, and develop proactive selling strategies that support long-term growth.
- Create compelling customer presentations and business reviews that translate data and insights into actionable recommendations.
- Lead product development initiatives by identifying trends, developing new product concepts, and bringing innovative solutions to market.
- Develop customer-ready product mockups, packaging concepts, and presentation materials to support buyer meetings and program sell-in efforts.
- Create impactful pallet merchandising solutions, display concepts, and pack-out configurations that enhance product visibility, improve shopper engagement, and support retailer objectives.
- Understand customer timelines and proactively provide the information, analysis, samples, and materials necessary to facilitate informed decision-making.
- Analyze sales performance, consumer trends, market conditions, and competitive activity to identify opportunities and drive business success.
- Achieve or exceed established sales, profit, and growth targets.
- Partner closely with internal teams including marketing, product development, sourcing, operations, and finance to deliver successful customer solutions.
- Support the development and execution of Walmart strategic initiatives while independently managing day-to-day customer relationships and business activities.
- Manage multiple projects simultaneously in a fast-paced environment while maintaining strong attention to detail and execution.
The Essentials
- 3+ years of supplier-side National Account Management experience selling directly to Walmart.
- Strong understanding of Walmart systems and reporting platforms, including Scintilla, Supplier One/Supplier Center, Retail Link, and related tools.
- Proven ability to analyze business trends and translate data into strategic recommendations that drive results.
- Demonstrated success building and maintaining both external customer relationships and internal cross-functional partnerships.
- Strong proficiency in Power BI, Excel, PowerPoint, and other business analytics tools.
- Experience with product development, packaging, merchandising, and customer presentation creation preferred.
- Knowledge of pallet merchandising, display development, and retail pack-out strategies is highly desirable.
- Strong business planning capabilities, including forecasting, budget management, and P&L analysis.
- Excellent verbal and written communication skills with the ability to present information clearly and persuasively.
- Highly organized self-starter capable of managing multiple priorities simultaneously.
- Demonstrated problem-solving skills and ability to respond quickly to changing business needs.
- Walmart.com and omnichannel experience preferred.
- Ability to thrive in a fast-paced, entrepreneurial environment.
Because You Deserve It
We don’t just hire great people—we take care of them.
- Competitive salary and incentives
- Time off that lets you recharge
- Retirement savings
- Growth opportunities that elevate your career
- Comprehensive Medical/Dental/Vision Benefits
- Pet Insurance; because your furry friends matter too!
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We invite all qualified applicants to apply, including individuals with disabilities or protected veterans, and provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability. We provide reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation to apply or interview, please contact [email protected]
Skills Required
- 3+ years of supplier-side National Account Management experience selling directly to Walmart
- Strong understanding of Walmart systems and reporting platforms, including Scintilla, Supplier One or Supplier Center, and Retail Link
- Ability to analyze business trends and translate data into strategic recommendations
- Experience building and maintaining external customer relationships and internal cross-functional partnerships
- Strong proficiency in Power BI, Excel, PowerPoint, and other business analytics tools
- Experience with product development, packaging, merchandising, and customer presentation creation
- Knowledge of pallet merchandising, display development, and retail pack-out strategies
- Business planning capabilities, including forecasting, budget management, and P&L analysis
- Excellent verbal and written communication skills and persuasive presentation ability
- Ability to manage multiple priorities in a fast-paced environment
- Demonstrated problem-solving skills and responsiveness to changing business needs
- Walmart.com and omnichannel experience
What We Do
Hoffmaster Group manufactures premium single-use tableware and baking products for foodservice, consumer goods, and e-commerce channels. Its portfolio includes disposable tabletop items such as paper plates, napkins, placemats, table covers, and related décor. The company serves retailers, restaurants, hotels, and other customers through three distinct business segments, emphasizing quality, innovation, customer service, employee development, and investing in technology to advance the disposable-tableware industry.
