National Account Manager

Posted 3 Days Ago
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San Antonio, TX, USA
In-Office
Senior level
Food • Industrial • Manufacturing
The Role
Manages and grows strategic national accounts, particularly assemblers and convenience store chains, through consultative selling, business reviews, prospecting, pricing proposals, and supply agreements. Develops growth plans, secures profitable new business, coordinates product development with internal teams, manages customer relationships, supports quality incident response, and owns sales budgets. The role requires substantial domestic travel of up to 40% and remote work near a major U.S. airport.
Summary Generated by Built In
Summary:
The National Account Manager, a key member of the National Accounts Growth Channel team, is accountable for establishing, developing, and growing strategic business partnerships with existing and targeted Assemblers and Convenience Store chains using a consultative selling approach. The NAM will develop and lead strategic growth plans to identify target opportunities for C.H. Guenther. Through deep customer partnership, they will cultivate sales and profit opportunities for account penetration and growth. The ideal candidate possesses critical experiences and proficiencies in both large national account management as well as in business development.

Duties and Responsibilities: 

  • Maintains open & frequent communication with existing customer base via live visits & virtual meetings: 
  • Participates and demonstrates in customer conventions/trade shows. 
  • Leads QA/product incident response with active accounts. 
  • Conducts regular business reviews with top accounts to review business performance and to continuously seek new volume growth opportunities. 
  • Work closely with Commodities/Procurement team to deliver ongoing Commodity updates to key customers (e.g., latest trends with wheat, flour, sugar, oils, etc.) 
  • Ability to drive strong business relationships to earn the right to be viewed as an outstanding partner to our customers, an extension of their own teams/departments, and to always represent CHG in the highest regard. 
  • Plays an active role in drafting new Supply Agreements and Pricing Proposals for customers, in collaboration with CHG’s Revenue Growth Management and Legal teams. 
  • Increase base business through new accounts.  
  • Makes “warm” calls from prospect lists to identify key decision makers. 
  • Focused prospecting/researching for potential new accounts. 
  • Submits samples for current and new products. 
  • Responsible for annual sales budget for targeted accounts 
  • Responsible for securing profitable new business as part of annual budget. 
  • Clear and direct communication with multiple inter-company departments especially National Accounts Product Marketing/Commercialization Team. Other departments include Quality Assurance, Supply Chain, Customer Service, Purchasing, R & D and Culinary. 
  • Manages projects with R & D team and our Product Marketing Team to expedite new business development. 
  • Develops thorough understanding of Target Customer operational capabilities through direct involvement with Customer R & D and restaurant operations. 
  • Executes all required administrative work in timely fashion. 
  • Performs all other duties as assigned. 

Minimum Job Requirements: 

Education/Certifications and Experience: 

  • A bachelor’s degree in Business, Marketing, or other related field. 
  • Culinary or Sales related accreditation a plus. 
  • Minimum of 5 years of experience selling/managing National and Regional Chains.   Assemblers and Convenience Store chains is a plus  
  • Experience in selling custom food products.  A basic understanding of plant operations, a plus 

Knowledge, Skills, and Abilities: 

  • Demonstrated leadership skills and possesses the ability to develop interdepartmental relationships. 
  • Strong verbal and written communication skills 
  • Proven strategic selling skills and, preferably, having successfully completed strategic selling and negotiations courses.
  • Ability to work effectively with diverse groups of associates and customers ranging from entry level to executive level positions. 
  • Ability to work with multiple departments including but not limited to Cost Accounting, Operations, Purchasing, R & D, Supply Chain, Legal, Culinary, Quality Assurance, and Information Services, both internally and externally. 
  • Ability to manage multiple tasks, often with competing deadlines. 
  • Ability to prioritize projects and clearly communicate direction internally and externally. 
  • Proficient use of computer and related software (Microsoft, etc).

Working Conditions and Physical Effort: 

  • Typical work in office environment or remote home office. Must live near a U.S. airport. 
  • Prolonged periods of sitting at a desk and working on a computer. 
  • Must be able to lift up to 15 pounds at times. 
  • Substantial travel required (up to 40%) mostly in the United States. 

Location:

  • Remote home office; must reside within the designated territory and be within a reasonable commuting distance of a major airport.

Expectations: 

  • Will demonstrate, promote, and exemplify the Company’s Core Values.

At C.H. Guenther, we value transparency in compensation. By providing the salary range for this role, we aim to promote fairness and help candidates make informed choices about their career. The salary range for this role is:

Actual compensation may vary based on job-related knowledge, skills, and experience, as well as geographic location.

C.H. Guenther & Son will never offer or pay a wage or salary that is not compliant with applicable local, state, or federal pay laws, including minimum salary thresholds.

We also offer a variety of benefits, including health and disability insurance, retirement savings options, flexible spending accounts, employee assistance programs, educational assistance, parental leave, paid time off, and company-paid holidays.​

For additional information about our company, go to www.chg.com.

C.H. Guenther & Son and its subsidiaries are E-Verify participating employers.

Click here for more information regarding E-verify.

All offers of employment are contingent upon successful completion of the pre-employment screening process which includes a drug screen and review of criminal background and other records as required.

AA/EEO/Drug-Free Employer

Skills Required

  • Bachelor's degree in Business, Marketing, or a related field
  • Minimum of 5 years of experience selling to or managing national and regional chains
  • Experience selling custom food products
  • Strong verbal and written communication skills
  • Demonstrated strategic selling skills
  • Ability to develop interdepartmental relationships and work with diverse groups
  • Ability to manage multiple tasks and competing deadlines
  • Proficiency with computers and related software, including Microsoft products
  • Culinary or sales-related accreditation
  • Experience with assemblers and convenience store chains
  • Basic understanding of plant operations
  • Completion of strategic selling and negotiation courses
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The Company

What We Do

C.H. Guenther & Son is a global, diversified food manufacturer founded in 1851. The company produces a wide range of grain-based and seasoning products, including artisan bread, buns, rolls, biscuits, gravy mixes, and frozen appetizers, serving the foodservice industry with a commitment to high-quality, traditional flavors.

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