Lanes Group are the UK’s largest independent provider of water and wastewater solutions and services, we play a vital role in always maintaining the seamless operations of the nation’s water systems. Formed in 1992, our half a billion-pound turnover ensures continued expansion for market share. Our key differentiator is our 4000+ staff and our resource pool that includes the most innovative fleet, plant, and equipment the market has to offer.
We are the UK’s largest end to end drainage solution provider with depots strategically located across the UK from Aberdeen to Plymouth. As such we are committed to ensuring the health, safety, and wellbeing of our colleagues and customers. We are therefore looking to add a dynamic, enthusiastic, and talented individual to our team to help us achieve best practice in compliance and risk management.
About the role:
Lanes Group are looking to appoint a National Account Manager, based within London. The successful applicant will be responsible for managing and growing relationships with key clients, overseeing the sales activities for Lanes Groups key national customers across the UK. This role involves strategic planning, driving business growth, and ensuring client satisfaction while meeting or exceeding sales targets.
What we offer:
- Competitive Salary
- 24 Days holiday plus Bank Holidays
- Uncapped earning potential
- Pension
- Death in service
- Training and progression opportunities
Responsibilities – but not limited to:
- Build and maintain long-term relationships with national accounts, ensuring client retention and satisfaction.
- Serve as the primary point of contact for key clients, addressing any concerns or needs.
- Regularly meet with clients to review performance, identify opportunities, and discuss future business.
- Develop and implement sales strategies for national accounts to meet or exceed revenue targets.
- Collaborate with the sales team to identify and target new business opportunities.
- Negotiate contracts, pricing, and terms with clients to maximize profitability.
- Work with marketing and product teams to tailor solutions for clients.
- Provide regular reports on sales performance, account activity, and forecast future business growth.
- Analyse sales trends and market conditions to adjust strategies and improve sales results.
- Work closely with internal teams, such as operations, finance, marketing and customer service, to ensure the smooth delivery of products/services to clients.
- Stay informed about industry trends, competitor activities, and market dynamics to adjust sales strategies accordingly.
- Identify key opportunities to upsell and cross-sell within existing national accounts.
Experience and qualifications required for the role:
- Past experience in sales and national account management
- Proven track record of success in sales, strategic account management, and driving revenue growth.
- Experience negotiating large-scale contracts and working with major national retailers or clients
Skills and behaviours:
- Strong leadership and team management skills.
- Excellent communication, negotiation, and presentation skills.
- Ability to analyse data and develop actionable insights for sales and account strategies.
- Knowledge of industry trends and the competitive landscape.
- Strong problem-solving abilities and a results-oriented mindset.
- Flexibility to travel to various client and company sites as per business needs.
- Full UK Driving licence (No more than 6 penalty points)
This position is open to Internal and External candidates. Any internal candidates currently employed within a division of Lanes Group must complete an Internal Application form and submit to recruitment.
Lanes Group plc comprises of a range of established service providers subsidiaries, which complement the specialist service of Lanes, by both work type and geography. Increasing our overall capability, assets and offering to our customers.
We are an equal opportunities employer and welcome applications from under-represented members of the community.
Strictly no agencies please
Skills Required
- Past experience in sales and national account management
- Proven track record of driving revenue growth and strategic account management
- Experience negotiating large-scale contracts and working with major national retailers or clients
- Strong leadership and team management skills
- Excellent communication, negotiation, and presentation skills
- Ability to analyse data and develop actionable sales insights
- Knowledge of industry trends and the competitive landscape
- Flexibility to travel to client and company sites as required
- Full UK driving licence with no more than 6 penalty points
What We Do
Lanes Group is the UK's largest privately owned drainage and wastewater utility specialist, providing comprehensive drainage, sewerage repair, and railway works. Serving sectors including water utilities, rail, highways, and energy, the company offers expert services such as CCTV drainage surveys, pipe rehabilitation, and liquid waste removal. They are driven by core corporate values of innovation, integrity, and collaboration.
