National Account Manager

Who We Are

With over 200 brands sold in nearly 180 countries, we’re the world’s leading premium drinks company. From global icons like Johnnie Walker, Guinness and Tanqueray to Smirnoff and Don Julio, we create brands consumers love. Bring your passion and use your curiosity as you explore, collaborate and innovate. Together with passionate people from all over the world, you’ll test new ideas, learn and grow, and unlock a brighter, more exciting future.

Join us to create a career worth celebrating.

Join our Sales Team

Sales is where our brands meet the real world.

This team builds the relationships that bring our products to life, partnering closely with customers across markets, channels and occasions to make sure our brands are part of moments that matter everywhere.

It’s a dynamic, people-focused environment where curiosity, commercial thinking and strong relationships make the difference. You’ll have the opportunity to grow your network, develop your skills and see the direct impact of your work every day.

About this role

• Own and deliver profitable growth across a portfolio of On Premise customers, leading execution of customer strategy and Joint Business Planning (JBP) outcomes.
• Act as the primary customer interface, owning relationships with customer buying, category, procurement, marketing and operational stakeholders, and leading the sell-in, negotiation and delivery of commercial plans that achieve NSV, volume, margin and trade and A&P investment targets.
• Provide customer and channel insight into the Joint Business Planning (JBP) process, contributing to plan development, and take full accountability for execution and delivery of agreed plans within customer venues.
• Lead customer-level commercial negotiations, including ownership of RFP processes within assigned accounts, developing pipeline opportunities and managing contract renewals to drive sustainable growth.
• Accountable for execution of pricing, promotional, pouring rights, visibility and activation strategies, working with cross-functional teams to land triple win outcomes (Diageo, Customer, Consumer) in market.

You will be responsible for:

• Provide input into customer strategy and Joint Business Planning (JBP), contributing insights and opportunities, and own execution and delivery of agreed plans across On Trade customers.
• Act as the primary customer interface, owning relationships with customer buying, category and operational stakeholders, and leading sell-in, negotiation and execution of commercial plans and agreements.
• Lead customer-level commercial negotiations and growth activity, including managing contract renewals, supporting RFP processes and developing pipeline opportunities within assigned accounts.
• Implement pricing, promotional, pouring rights and commercial agreements, delivering Diageo and customer revenue, margin and growth objectives, and ensuring strong commercial outcomes.
• Drive execution excellence across venues, partnering with state and field teams to deliver visibility, distribution, activation and brand standards, while tracking performance and driving course correction.

The required qualifications for this role are:

• Bachelor's Degree in Business, Commerce, Marketing or related field
• 6-8+ years in FMCG / Liquor / Hospitality / Sales
• Experience managing On Premise or hospitality customer relationships
• Strong experience in RFP & JBP processes, negotiation and commercial execution
• Experience in activation, events, visibility and venue execution
• Strong commercial acumen across pricing, trade investment and customer profitability
• Proven ability to influence internal stakeholders and external customers

Working with Us

Flexibility is key to our success. Talk to us about what flexibility means to you, so that you’re supported to manage your wellbeing and balance your priorities from day one.

Rewards & Benefits:

At Diageo, we offer more than just a role— we offer an environment where you can thrive, grow and be recognised for your impact.

• Competitive reward – Market-leading salary, performance-driven bonus and industry perks
• Flexible ways of working – Hybrid working with no set office days, empowering you to balance work and life in a way that works for you
• Industry-leading family leave – Generous paid parental leave for all parents, along with support for life’s key moments
• Health & wellbeing – Comprehensive support including mental health resources, wellbeing initiatives and employee assistance programmes
• Career growth – Access to global opportunities, leading learning programmes and clear pathways for development
• Inclusive culture – A values-led, inclusive environment where you can bring your whole self to work
• Product perks – Employee discounts and experiences across our iconic portfolio

Commitment to Inclusion & Diversity:

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. 

We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more. 

Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to new heights and build new ones as part of shaping the next generation of celebrations for consumers around the world. 

At Diageo, we pride ourselves on our fast paced, bold and agile culture. In order to ensure we’re supporting the performance ambitions of our team, applications for this role will close in 21 days.

Recruitment Scam Warning

Protecting candidates is very important to us. All communications regarding your application will come from an email address ending in @diageo.com. In our recruitment process, we'll never ask for money.