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Job SummaryThis position is hybrid 3 days a week in the office and 2 days a week remote. This role will be based out of the Austin Sales Office.Responsible For Supporting Sales Or Account Management Personnel In The Prospecting. Acquiring Or Renewing Of Business. Responsibilities Can Include Conducting Research On Inquiries, Resolving Issues By Working Across Divisions. Communicating With Brokers And Clients. Assisting In Gathering Information For Proposals. Maintaining Databases. Preparing Reports And Conducting Analysis. And Assisting Or Participating In Enrollment Sessions.
Job Description Summary
Responsible for supporting Account Management personnel in the renewal of clients within assigned book of business. Responsibilities include communicating with brokers and clients; conducting research on inquiries; resolving issues with assistance from internal operational teams; preparing reports and conducting analysis; attending health fairs and enrollment meetings as required.
Responsibilities
* Support Account Executives to renew clients within assigned book of business
* Develop relationships with clients and brokers/consultants
* Research inquiries received from clients & brokers/consultants
* Coordinate research through internal contacts and operational teams
* Respond directly to customer or company representative with updates and resolution
* Coordinate meetings, including agendas and presentation materials
* Attend client meetings, health fairs and enrollment meetings as required
* Gather data, create and/or maintain databases.
* Research and prepare utilization reports. Summarize and analyze results
* Respond to questions from prospects regarding benefit information and available benefit options.
* Obtain and maintain Texas Life/Health license
* May include travel to client meetings, health fairs and enrollment meetingsRequired Job Qualifications: (Specify the minimum level of education, experience, knowledge and skill needed to perform this job.) * Must have State General Agent Insurance License or obtain State General Agent Insurance License within 90 days of starting in the role * Bachelor Degree and 1 year of experience in health insurance/health care field in a service/sales/marketing position involving initiative and decision-making OR 3 years of experience in health insurance/health care field in a service/sales/marketing position involving initiative and decision-making * Organizational and project implementation skills, phone customer service skills, presentation skills * Verbal and written communications skills to interact to interact with internal and external contacts * PC proficiency to include Excel, Word, PowerPoint. and sales system * Willingness and ability for occasional travel * Associate or Bachelor Degree Preferred Job Qualifications: (Specify the preferred level of education, experience, knowledge and skill desired when filling this job.) * Associate or Bachelor Degree
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Pay Transparency Statement:
At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.
The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.
HCSC Employment Statement:We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
Base Pay Range$66,400.00 - $99,600.00Exact compensation may vary based on skills, experience, and location.
Skills Required
- State General Agent Insurance License, or ability to obtain it within 90 days of starting
- Bachelor's degree and one year of health insurance or healthcare experience in a service, sales, or marketing role involving initiative and decision-making
- Alternatively, three years of health insurance or healthcare experience in a service, sales, or marketing role involving initiative and decision-making
- Organizational and project implementation skills
- Phone customer service skills
- Presentation skills
- Verbal and written communication skills for interacting with internal and external contacts
- PC proficiency with Excel, Word, PowerPoint, and sales systems
- Willingness and ability to travel occasionally
- Associate or bachelor's degree
Health Care Service Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Health Care Service Corporation and has not been reviewed or approved by Health Care Service Corporation.
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Retirement Support — A pension plan alongside a matching 401(k) is offered, an uncommon combination in the private sector. This combination is described as a standout element that helps retain employees.
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Healthcare Strength — Healthcare options are broad, with multiple medical, dental, and vision choices, wellness incentives, and access to resources like on-site fitness centers and an EAP. These offerings add meaningful value beyond base pay.
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Parental & Family Support — Paid parental leave (up to six weeks at full pay after one year), adoption assistance, and mothers’ rooms are available. These supports reinforce family needs alongside work commitments.
Health Care Service Corporation Insights
What We Do
Imagine Something New, Something Different. Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), is the largest customer-owned health insurer in the nation and the fourth largest overall. Operating through our Blue Cross and Blue Shield Plans in Illinois, Montana, New Mexico, Oklahoma and Texas (as well as a variety of affiliates and subsidiaries,) we are expanding access to high-quality, cost-effective health care. We are equipping members with information and tools so they can make the best health care decisions for themselves and their families. HCSC is continuously recognized as an employer committed to community, diversity and inclusion, training and development. HCSC is committed to pioneering the health care space in ways as effective as they are creative. If you are passionate about the impact you want to have through your work, with a desire to apply innovative thinking to new and emerging challenges, we encourage you to learn more about HCSC. Learn about what we stand for, how we work and the difference we’re making in the lives of our 15 million members. Join HCSC and discover what new ways of thinking can mean for you, your community, our customers and our organization. Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association.
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