At AIG, we are reimagining the way we help customers to manage risk. Join us as NA Inland Marine Claims Team Lead to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.
Make your mark in Claims
Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.
How you will create an impact
As NA Inland Marine Claims Team Lead, you will be handling all aspects of more complex/high value Motor Truck Cargo, Vehicle Physical Damage, Car Hauler Liability, Commercial Property, Contractors Equipment, and Warehouse legal Liability claims.
As an industry leader in Inland Marine Insurance, AIG will provide you with the unique opportunity to put your knowledge and expertise to work alongside many top experts in the field and a dedicated team of claim professionals, helping our insureds manage and mitigate their risk, often while handling complex larger sized cases and events from a primary perspective.
- Making coverage determinations, investigating losses, evaluating, and projecting potential exposures, setting judgmental reserves
- Developing and implementing resolution strategies, managing outside surveyors, attorneys, and experts.
- Experience in negotiating with tow yards to gain release of equipment and cargo.
- Working with underwriting on policy renewals and promoting client relationships.
What you will need to succeed
- 3 or more years of experience handling Inland Marine Insurance claims, litigation or other related experience.
- Position requires excellent negotiation skills, strong interpersonal and communication skills and knowledge of the Inland Marine policy forms and Carmack amendment is strongly preferred.
- Bachelor’s Degree or equivalent work experience.
- State adjuster licenses preferred.
- Knowledge or experience in direct handling of claims.
Ready to make a bigger impact? We look forward to reviewing your application.
For positions based New Jersey, the base salary range is $86,000 - $106,000. For positions based in New York City, the base salary range is $81,000 - $109,000, and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview.
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At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [email protected].
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AIG Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AIG and has not been reviewed or approved by AIG.
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Retirement Support — Retirement offerings are positioned as a standout, with 401(k) company contributions and matching described as substantial. Financial-security features like life and disability coverage and related assistance programs reinforce the retirement value of the package.
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Healthcare Strength — Health benefits are framed as comprehensive, spanning physical and mental health support alongside common medical, dental, and vision coverage. Wellness programming and EAP-style resources are presented as part of a broad health and wellbeing approach.
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Leave & Time Off Breadth — Time-off provisions are described as extensive, including paid time off, paid sick days, and additional leave options. Volunteer time off and sabbaticals further expand the overall time-away offering.
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What We Do
We're a leading global insurance organization with operations in more than 80 countries and jurisdictions. We provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to support our clients in business and in life through our General Insurance, Life & Retirement and Investments business units. What unites us across all of these offerings is our commitment to helping individuals, businesses and communities prepare for and respond to times of uncertainty. Whether serving those facing natural disasters or millions of Americans striving for a financially secure retirement, we have the specialist expertise to help clients better manage risk. We’re also committed to doing the right thing for our people and the communities where we work and live. It’s why we seek to offer what matters to our ever-diversifying team - like flexible and creative work environments, professional growth opportunities and forums to advocate for one another and incite change. We encourage employees to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs. Join us as we share our stories from around the organization. #LifeatAIG AIG Social Media Community Guidelines: https://www.aig.com/communityguidelines Facebook: http://www.facebook.com/AIGInsurance Twitter: http://twitter.com/AIGinsurance YouTube: http://www.youtube.com/aig
