MY0884: Manager Information Technology (Field Services)

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5 Locations
In-Office
eCommerce • Logistics • Other • 3PL: Third Party Logistics
The Role
At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and business solutions. Today, our networks reach more than 220 countries and territories, linking more than 99 percent of the world’s GDP. FedEx is consistently recognized as one of the most admired brands in the world and one of the best places to work. Our people are the foundation of our success and the key to our future. At FedEx, we are as diverse as the world we serve. We leverage our diverse talents, experiences and ideas to be more responsive to customer challenges, spark creative solutions, and adapt to change. FedEx is an equal opportunity / affirmative action employer (minorities/females/disability/veterans) committed to a diverse workforce.

What can you expect as a FedEx team member?

  • Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.
  • Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.

Equal Opportunities
 
Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are.  We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.
 
We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

MY0884: Manager Information Technology (Field Services)

May perform multiple of the following aspects (but not limited to):
1. Lead and manage a team of regional IT professionals and technicians, providing guidance, support, and direction to ensure successful project execution and team performance.
2. Oversee the analysis of systems and applications, including feasibility studies, to identify requirements, assess capabilities, and make recommendations for enhancements or improvements.
3. Manage the deployment, integration, support, and maintenance of technologies used by FedEx and its customers, ensuring seamless implementation and operation.
4. Ensure coherent technology support is implemented and executed across the organization, aligning with business objectives and priorities.
5. Ensure the organization meets departmental and corporate objectives by aligning IT initiatives and activities with strategic goals and priorities.
6. Manage information systems operation activities, including computer operations, data entry, data control, and operations support, to maintain efficient and effective IT operations.
7. Consult with other information systems groups to coordinate activities, share resources, and collaborate on projects to achieve common goals and objectives.
8. Provide oversight and direction for design and development activities within the IT team, ensuring adherence to best practices and standards.
9. Communicate effectively with internal stakeholders, external partners, and senior management to provide updates, address concerns, and ensure alignment with business needs and priorities.

Requirements:
Education: Bachelor's degree or equivalent in Computer Science, Engineering or Business Administration.
Experience: Five (5) years of relevant work experience

Knowledge, Skills and Abilities
• Fluency in English
• Leadership Skills
• Planning & Organizing Skills
• Judgement & Decision Making Skills
• Influencing & Persuasion Skills
• Presentation Skills

Job Posting End Date:

2025-06-15

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The Company
HQ: Memphis, TN
500,000 Employees
Year Founded: 1973

What We Do

FedEx connects people and possibilities through our worldwide portfolio of shipping, transportation, e-commerce and business services. We offer integrated business applications through our collaboratively managed operating companies — collectively delivering extraordinary service to our customers — using the expertise and reliability represented by the FedEx brand. Our people are the foundation of our success, and FedEx has consistently ranked among the world’s most admired and trusted employers. We inspire our global workforce of more than 575,000 employees to remain absolutely, positively focused on safety, the highest ethical and professional standards, and the needs of their customers and communities. We owe our success as an industry leader to the more than 500,000 global team members who deliver exceptional customer service experiences day-in and day-out. Want to be part of this dynamic team?

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