Jobs at FedEx

The Senior People Operations Specialist supports HR and people-related operations. The role requires a bachelor’s degree or equivalent and four years of experience in HR or a related field. Specific day-to-day responsibilities are not provided in the posting.

Provides customer financial services support in a senior representative role requiring Japanese language skills. The position requires secondary education or equivalent and three years of related work experience, preferably in a customer-facing environment. Responsibilities are not detailed in the posting.

Provides operational support within FedEx Express transportation and business networks. The role requires secondary education or equivalent, with no prior experience required. FedEx offers career development, mobility, training, benefits, and flexible work arrangements.

Analyzes operational data to generate insights, dashboards, KPIs, and management reports. Presents recommendations to senior leadership, identifies root causes, implements corrective actions, and leads continuous improvement, automation, and cross-functional projects. Ensures data accuracy, process compliance, and operational excellence while collaborating across departments.

Serves as a regional Total Rewards subject matter expert and internal consultant across Asia Pacific. Advises HR and business leaders on compensation, benefits, recognition, and related programs; evaluates market competitiveness using external data; identifies risks and opportunities; supports program implementation, vendor partnerships, policy governance, job evaluation, grading structures, and continuous improvement. Requires strong analytical, communication, influencing, and stakeholder-management skills in a dynamic regional environment.

Supports People Operations activities at FedEx Express while gaining exposure to human resources processes. The internship is intended for students pursuing a two-year college diploma, equivalent qualification, or bachelor’s degree. No prior experience is required.

Develops revenue and expense forecasts, supports annual budgeting, analyzes profitability and spending variances, reviews business cases, and advises leaders on financial risks, flight network operations, pricing strategies, and growth initiatives.

Develop and manage customer relationships while selling FedEx transportation, e-commerce, and business solutions. The role supports account growth, addresses customer challenges, and contributes to FedEx’s global commercial operations. Prior experience is not required, and career development, training, advancement, and mobility opportunities are available.

Conducts quantitative business analysis supporting marketing and finance-related initiatives. The role requires analyzing marketing or financial data, developing insights, and supporting business decisions. A bachelor’s degree in finance, economics, marketing analysis, or a related analytical field is required, along with five years of experience in finance, marketing, or similar quantitative business analysis.

Responds to customer inquiries about accounts, billing, and payments; maintains account records; issues invoices; processes payments; resolves discrepancies; supports collections and payment plans; assists with creditworthiness and credit-limit monitoring; documents interactions; educates customers; and coordinates with finance, sales, and customer service teams while ensuring policy and regulatory compliance.

Designs and facilitates sales training, onboarding, consultative selling programs, enablement content, and go-to-market communications. Supports product launches and strategic commercial initiatives through sales readiness and adoption activities. Partners with business leaders and subject matter experts to translate commercial priorities into scalable learning and enablement solutions.

Leads FedEx gateway operations by managing employees, service quality, productivity, costs, resource planning, reporting, customer satisfaction, loss and damage reduction, and continuous improvement. Develops operational optimization programs, monitors performance metrics, identifies efficiency opportunities, ensures high-quality service delivery, and oversees employee training and development. Requires a bachelor’s degree or equivalent and at least five years of relevant experience in operations, warehouse management, or supply chain environments.

Advises on sales education and partners with sales leaders to align learning initiatives with business priorities. Translates complex priorities into communications, presentations, and learning assets that improve seller understanding and action. Leads cross-functional projects involving sales, marketing, product, and business teams to support sales readiness and adoption. Analyzes seller feedback and business performance data to identify opportunities to improve sales execution.

Leads Singapore ground operations, managing personnel, shipment pickup, sorting and dispatch processes. Oversees staffing, performance, compliance, reporting, KPIs, resource planning, projects, continuous improvement, budgets, and vendor or procurement activities. Ensures reliable service, regulatory compliance, cost efficiency, and achievement of operational goals while developing employees and implementing corrective actions.

Safely manages, labels, sorts, and internally moves consignments within the depot. Supports front-line operations through accurate data entry, ramp activities, dispatch tasks, and administrative work while collaborating with team members to ensure efficient turnaround times.

Oversee end-to-end payroll processing, compliance, system administration, benefits deductions, audits, reporting, employee support, vendor relationships, process improvement, and payroll team leadership. Ensure accurate and timely payments while maintaining regulatory compliance, internal controls, data integrity, and effective payroll policies and procedures.

Reviews and triages ethics reports, employee concerns, and potential misconduct. Maintains accurate, audit-ready investigation records in CaseIQ, categorizes and escalates cases, documents objective case notes, and supports compliance training, process improvements, project rollouts, and contractor compliance initiatives. The role requires sound judgment, confidentiality, critical thinking, strong communication, and experience in legal, HR, compliance, investigations, risk management, or operations.

Reviews and triages ethics reports, employee concerns, and potential misconduct. Maintains accurate, audit-ready investigation records in CaseIQ, categorizes and escalates cases, documents objective case notes, and supports training, contractor compliance, process improvements, and related projects. Requires discretion, sound judgment, critical thinking, strong communication, and the ability to evaluate legal, regulatory, financial, and reputational risks.

Reviews and triages ethics reports, employee concerns, and potential misconduct. Maintains accurate, audit-ready investigation records in CaseIQ, categorizes and escalates cases, documents objective notes, and supports compliance training, process improvements, contractor compliance, and cross-functional projects. Requires sound judgment, discretion, strong communication, critical thinking, and careful handling of sensitive information.

Reviews and triages ethics reports, employee concerns, and potential misconduct cases. Maintains accurate, audit-ready investigation records in CaseIQ, categorizes and escalates matters, documents objective case notes, and supports compliance training, process improvements, contractor compliance, and project rollouts. Requires sound judgment, confidentiality, critical thinking, communication skills, and familiarity with compliance, legal investigations, HR, or risk management processes.