Jobs at FedEx

Supports HR and people operations activities, applying four years of HR or related experience to help manage employee-focused processes and services. The role requires a bachelor’s degree or equivalent and contributes to FedEx’s broader employee experience, development, and organizational support initiatives.

Coordinates people-related activities and supports HR operations at FedEx Express. The role requires a high school education or equivalent, with one year of work experience preferred. FedEx offers career development, mobility, benefits, flexible work arrangements, and a diverse and inclusive workplace.

Designs tailored transportation and logistics solutions by analyzing customer requirements, developing operating plans and documentation, supporting proposals, and identifying resources and budgets. Leads cross-functional customer projects across departments, countries, and affiliated companies without direct reporting authority, ensuring successful implementation and revenue-generating outcomes.

Supports people operations and HR-related activities at FedEx Express. The role requires a bachelor's degree or equivalent in any discipline and four years of experience in human resources or a related field. Responsibilities are not further specified in the posting.

Applies data science, operations research, predictive analytics, forecasting, simulation, and optimization models to air network planning and operational decisions. Operates and supports AI, machine learning, and generative AI solutions in GCP using services such as BigQuery, Vertex AI, and Gemini. Analyzes complex datasets with SQL and Python, develops dashboards and reporting tools, evaluates scenarios, supports process improvement, and communicates recommendations to technical and business stakeholders.

Lead planning, selection, onboarding, and optimization of third‑party air capacity across Asia Pacific. Coordinate cross‑functional partner implementations, monitor performance, resolve operational disruptions, and use analytics to drive network improvements, cost efficiency, and strategic capacity planning. Requires strong stakeholder management and project leadership.

Provides customer support for shipment bookings, inquiries, complaints, tracking, and service requests. Resolves issues empathetically and accurately, coordinates with internal teams, documents customer interactions, and identifies potential problems to maintain a seamless experience. The role requires strong communication and problem-solving skills, fluency in English and the local language, and at least one year of relevant customer service experience, although associate-level candidates may not need prior experience.

Develop and manage commercial or industrial sales opportunities for FedEx Express transportation, e-commerce, and business solutions. The role requires building customer relationships, addressing customer challenges, presenting solutions, and contributing to business growth. FedEx offers career development, mobility, training, flexible work arrangements, and comprehensive benefits.

Establishes and maintains long-term customer relationships, grows existing accounts, acquires new business, develops account acquisition strategies, meets profitability targets, maintains customer satisfaction, and collaborates with internal stakeholders and operations to identify market opportunities.

Leads operations research model application, optimization, simulation, scenario analysis, and decision support for network planning. Defines requirements and constraints, translates model outputs into recommendations, prioritizes opportunities, measures business value, and drives adoption. Leads cross-functional analytics initiatives, supports AI-enabled solutions in GCP, and communicates insights to stakeholders. Requires strong SQL, Python, optimization, scheduling, simulation, resource allocation, business planning, and leadership capabilities.

Provides comprehensive executive and administrative support to a Vice President and Managing Director. Responsibilities include calendar and travel management, meeting and event coordination, stakeholder communication, government official visits, project follow-up, report and presentation preparation, technology coordination, confidential document management, and ad hoc executive assignments.

Build and maintain customer relationships, identify customer needs, qualify prospects, deliver persuasive sales presentations, provide service throughout the sales process, and execute strategies to meet assigned quotas and organizational goals.

Sells FedEx transportation, e-commerce, and business solutions to commercial and industrial customers. The role requires a bachelor's degree or equivalent and three years of commercial or industrial sales experience for the Senior level. FedEx offers career development, mobility, benefits, and flexible work arrangements.

Provides tax advisory, compliance, risk management, and planning support across multiple APAC markets. The role researches tax legislation, supports audits and inquiries, maintains tax governance, advises business stakeholders, monitors regulatory changes, and identifies process improvements. It collaborates with Finance, FP&A, Legal, regional leadership, and external tax advisors to deliver practical guidance and manage tax risks across jurisdictions.

Performs regional and local internal audit engagements, including risk assessment, internal control reviews, financial analysis, compliance testing, fieldwork, reporting, and corrective-action follow-up. Oversees financial reporting, audit processes, budgeting, forecasting, and regulatory compliance. Identifies process improvements, supports accounting system optimization, leads cross-functional initiatives, communicates findings to stakeholders, and supervises accounting staff. Requires travel outside Malaysia when needed.

Provides strategic HR partnership to country leadership, covering workforce planning, organizational effectiveness, employee and industrial relations, change management, talent and succession planning, leadership coaching, performance management, people analytics, and continuous improvement. The role localizes regional HR programs for Malaysia, ensures legal and regulatory compliance, and uses workforce insights to improve organizational outcomes and employee experience.

Analyzes marketing, finance, and quantitative business data to support business decisions. Requires a bachelor’s degree in finance, economics, marketing analysis, or a related analytical field, along with five years of relevant experience in finance, marketing, or similar quantitative analysis.

Designs and implements tailored transportation and logistics solutions for APAC customers. Responsibilities include analyzing customer requirements, proposing FedEx services, developing operating plans and business documentation, supporting proposals, identifying budgets and resources, and leading cross-functional project teams through successful launches.

Provides customer service and interaction support for FedEx Express customers. The role requires secondary education or equivalent and at least one year of customer service experience. Responsibilities likely involve addressing customer needs, answering inquiries, resolving service issues, and representing FedEx professionally. FedEx offers career development, mobility, training, benefits, and flexible work arrangements.

Provide administrative and coordination support for daily operations, review work processes to identify improvements, and analyze data for trends and optimization opportunities. The intern will collaborate cross-functionally, contribute to meaningful projects, receive mentorship, and develop professional skills while supporting FedEx business operations.