Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
As part of the Mondelēz International Digital Services division, you have responsibility for a specific discipline that may include partnering with leaders in sales, finance, marketing, customer service and logistics, procurement, HR, etc. You lead a team that delivers best-in-class service and value creation to their clients and that strives for operational excellence at all times.
How you will contribute
You will work with others to offer suggestions to enhance the experience direction global process workstreams for experiences, develop action plans to ensure that minimum operating standards are met, and work with other leads to attain and maintain operational excellence and continuous improvement to ensure customer-focused delivery of services. In addition, you will ensure value delivery by using performance metrics and analysis.
What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
- Leading end-to-end process management for your specific discipline
- Using shared services in a global environment
- Leading teams, coaching, mentoring and experience managing performance driven by service level agreements and metrics
- Customer service and managing relationships with demanding customers
- Communicating effectively, organizational skills, problem solving and multi-tasking
- Compliance and controls (experience in audits or part of programs where compliance is important)
- Operating effectively in a changing environment and using initiative
No Relocation support available
Business Unit Summary
Headquartered in Singapore, Mondelēz International's Asia, Middle East and Africa (AMEA) region is comprised of six business units, has more than 21,000 employees and operates in more than 27 countries including Australia, China, Indonesia, Ghana, India, Japan, Malaysia, New Zealand, Nigeria, Philippines, Saudi Arabia, South Africa, Thailand, United Arab Emirates and Vietnam. Seventy-six nationalities work across a network of more than 35 manufacturing plants, three global research and development technical centers and in offices stretching from Auckland, New Zealand to Casablanca, Morocco. Mondelēz International in the AMEA region is the proud maker of global and local iconic brands such as Oreo and belVita biscuits, Kinh Do mooncakes, Cadbury, Cadbury Dairy Milk and Milka chocolate, Halls candy, Stride gum, Tang powdered beverage and Philadelphia cheese. We are also proud to be named a Top Employer in many of our markets.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
Regular
Experience Management
Global Business Services
Skills Required
- Experience leading end-to-end process management for a specific discipline
- Experience using shared services in a global environment
- Experience leading teams, coaching, mentoring, and managing performance through service-level agreements and metrics
- Experience in customer service and managing relationships with demanding customers
- Strong communication, organizational, problem-solving, and multitasking skills
- Experience with compliance and controls, including audits or compliance-focused programs
- Ability to operate effectively in a changing environment and use initiative
Mondelēz International Compensation & Benefits Highlights
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Retirement Support — Retirement support includes a 401(k) savings plan with employer matching and, in some cases, additional employer contributions. This is positioned as a strong component of the U.S. package across multiple role types, with plan terms noted for verification.
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Parental & Family Support — Parental leave provides paid bonding time for primary and secondary caregivers, alongside adoption and surrogacy assistance. Company materials specify a defined paid bonding period in the U.S., with additional birth-recovery leave where applicable.
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Healthcare Strength — Healthcare coverage spans medical, dental, vision, prescription benefits, employee assistance, and other protections. The offering is described as broad, with multiple coverage options available.
Mondelēz International Insights
What We Do
Mondelēz International, Inc. (NASDAQ: MDLZ) is an American multinational confectionery, food, and beverage company based in Illinois which employs approximately 90,000 individuals around the world. Our Purpose Our purpose is to empower people to snack right. We will lead the future of snacking around the world by offering the right snack, for the right moment, made the right way. Our Brands We’re leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. Our People Our 90,000+ colleagues around the world are key to the success of our business. Our Values and Leadership Commitments of Love our Consumers and Brands, Grow Every Day, and Do What's Right shapes our culture – what we believe in, stand for, and what guides our actions and decisions. Great people and great brands. That’s who we are. Our Strategies We are uniquely positioned to lead the future of snacking with strong leadership in our categories, an unparalleled portfolio of global and local brands, and a solid footprint in fast-growing markets. Aimed at delivering sustainable growth, our strategic plan is centered around three strategic priorities: • Growth: accelerate consumer-centric growth • Execution: drive operational excellence • Culture: build a winning growth culture
Why Work With Us
We offer passionate, energetic and curious people a huge choice of careers in our fun, fast-paced, global business. We operate in four regions: Asia, Middle East & Africa; Europe; Latin America; and North America. And in over 80 countries our people are united in a common purpose to empower people to snack right.
Gallery
Mondelēz International Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
#TeamMDLZ Flexible Working Pledge: We Trust each other to work flexibly and productively We show Empathy, encouraging belonging and connection We are Mindful of making space and taking time
