Webull is a leading digital brokerage platform built on next generation global infrastructure. At Webull, we believe that everyone should have an equal opportunity to control their own financial future. In order to make this a reality, we work tirelessly to make sure all the key trading features – like a comprehensive news cycle, real-time market data, and analytical tools -- completely free. At Webull, we pride ourselves on our consistent platform innovation and granular datasets that will drive our customers to make smarter financial decisions.
About The Role & Team
We are excited to bring on a Mutual Fund Operations Associate to our NY Wall Street Operations. In this role, you will play a key role in supporting our mutual fund operations by ensuring the accuracy, timeliness, and integrity of a wide range of critical processes. From handling corporate actions, reconciliations, and account transfers to managing cost basis adjustments, capital gains alignment, and redemption fee tracking, you will help maintain smooth and efficient daily operations. This position is ideal for someone who thrives in a detail-oriented environment and enjoys solving complex operational challenges.
In This Role, You Will
- Perform essential mutual fund operational tasks such as corporate actions processing, account reconciliation, fund liquidations and exchanges, as well as stock merger/dividend payouts.
- Handle capital gains 1099 tax alignment.
- Track aging shares to ensure correct redemption fees or other related fees.
- Review incoming ACATs to ensure accuracy upon arrival. Manually process outbound B52 requests.
- Assess client cost basis and adjust when necessary.
- Handle ad-hoc mutual fund escalations.
- Review and resolve trade discrepancies and disputes.
- Cross reference error account versus NAV for any breaks and resolve accordingly.
- Work closely with our custodian to manage the transfer request workflow and resolve any issues that may arise.
- Monitor the status of account transfers and proactively update stakeholders on their progress.
- Analyze existing operations procedures to identify areas for process optimization and enhance client satisfaction.
The Skills You Bring
- A strong understanding of the processes, procedures, systems, and markets for mutual funds.
- 2+ years of relevant experience
- A Bachelor’s degree in Economics, Business, Finance, or related discipline.
- Strong organizational skills with demonstrated ability to effectively communicate with internal and external parties.
- Strong problem solving, control, and project management skills
What Makes You Stand Out
- Series 7 and or 6 certifications (a plus)
- Omnibus operations experience (a plus)
- Proficiency in Microsoft Suite (a plus)
Why Webull?
Webull is more than a fintech company—we’re a global community of innovators, collaborators, and trailblazers. Headquartered in St. Petersburg, FL, Webull operates in 15 regions worldwide, serving over 20 million users. At Webull, your ideas matter, your voice is heard, and your work makes a real impact.
Investing in our people is a top priority for us, which is why we have a comprehensive benefits package that includes:
- Comprehensive Health Coverage: 100% paid medical and dental insurance for employees and dependents, vision insurance, and more!
- Financial Support: 401(k) match, commuter benefits for NY positions, and short-term disability coverage.
- Work-Life Balance: Generous time off that increases with tenure, paid parental leave, personal days, sick time, volunteer days and company holidays.
- Wellness & Pet Care: Fitness and wellness benefits, plus pet insurance for your furry friends.
- Investing in Your Future: We provide tuition reimbursement to help you pursue relevant degrees, certifications, and training that align with your career goals.
- Dynamic Office Perks: Catered lunches (every Friday), fully stocked kitchens, and monthly happy hours to connect and collaborate.
This role is based in our Wall Street Office (44 Wall Street, NYC), where in-person collaboration fuels growth, mentorship, and innovation.
EEOC Statement
Webull is an equal opportunity employer. We’re committed to building a diverse and inclusive team where all backgrounds, perspectives, and talents are valued.
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