Music Operations Coordinator

Established in 2015, Create Music Group is a leading music and entertainment company. The company operates as a record label, distribution company, and entertainment network which generates over 15 billion music streams each month on DSP’s. Named #2 on the Inc 5000 Fastest Growth Companies in America in 2020, the company has grown exponentially by leveraging its owned IP with its media and technology platform. The company works with superstar artists, major and independent record labels, and global media brands. It operates a number of companies including Label Engine, one of the largest independent music distribution platforms in the world, with over 75,000 artists and 5,000 label clients; and Flighthouse, a digital entertainment brand focused on Gen Z,  which has more than 300 million followers across social media. Create Music Group is based in Hollywood, CA and has 400 employees worldwide.

Job Summary

The Music Operations Coordinator supports the Project Management team by assisting with operational workflows tied to artist releases and client-facing administration and support. Reporting to the Director, Project Management, this entry-level role focuses on administrative execution, tracking, and coordination across internal teams to ensure approved onboarding, payment, and release-related processes are completed accurately and on time.

Responsibilities

Client Onboarding & Offboarding Support

• Assist with artist, vendor, and producer onboarding by collecting required documentation and payment information with manager oversight
• Support setup in payment systems (e.g., Tipalti) under direction
• Track onboarding and offboarding status using established checklists and tools
• Flag missing or incomplete information to senior operations staff
• Assists back catalog transfers and include RIAA certifications with oversight

Operational Request Support (LODs & Terminations)

• Assist with processing Letters of Direction (LODs) and termination requests
• Track approvals, signatures, and documentation completeness
• Route requests to A&R Administration, Legal, or Accounting as required
• Update internal trackers once changes are executed

Financial & Payment Support

• Enter marketing expenses, advances, and payment requests as directed
• Respond to basic internal payment inquiries
• Assist in compiling information for statements, reporting, or audits

Cross-Functional Coordination

• Support coordination between Project Management, A&R Administration, Accounting/Data, Legal, and Marketing
• Maintain operational trackers, documentation, and internal records
• Escalate issues, risks, or inconsistencies to senior team members

Other duties to be assigned as necessary

Qualifications 

• 1- 2  years of experience in music, media, operations, or administrative roles
• Relevant music industry Internship experience is applicable 
• Proficiency using MAC / PC, Google Workplace (Sheets, Docs, Slides)
• Microsoft Office Word, Excel
• Experience using JIRA or other project management software is a plus 
• Strong interpersonal and communication skills, with the ability to build rapport and communicate clearly and professionally in both written and verbal contexts.
• Client Services experience is a plus
• Strong organizational skills and attention to detail
• Comfortable working across multiple teams and systems
• Proficiency with spreadsheets and basic operational tools
• Interest in music operations and artist release workflows

Pay Scale

• $21.00-24.00 per hour 
• The final compensation within this range will be determined based on the candidate’s experience, skills, and overall fit for the role.

Fair Chance Policy

In accordance with the Los Angeles County Fair Chance Ordinance, we will consider employment for qualified applicants with criminal histories. We evaluate candidates based on their qualifications and the nature of the offense in relation to the job for which they are applying.