Multinational Senior Client Executive

Company:Marsh

Description:

We are seeking a talented individual to join our Multinational team at Marsh. This role will be based in Sandton, hybrid and has a requirement of working at least three days a week in the office.

The Senior Client Executive will provide comprehensive Insurance service and support to both internal and external clients and to consistently deliver high level of service thereof. Ensure organizational compliance to Company policies, procedures and legislation.

We will count on you to:

• Grow the Multinational Outbound business across the RMP, Specialty and Advisory Segments.

• Support and develop trusted relationships with all Marsh / Correspondent Offices across Africa.

• Design compliant insurance solutions for our Multinational Clients in Africa

• Ensure successful renewal of insurance contracts timeously.

• Effective management of client portfolio in terms of :

  • Responsible to meet the renewal new business budget set for your team

  • Invoicing of renewal and new business premium / fees to be raised promptly once mandate received.

  • Prudent management of credit control – nil bad debt provisioning

• Must be fluent with the renewal, expanded and new business processes.

• Identify and initiate cross-sell opportunities within book of business to grow revenue across Marsh

• Keep abreast with the insurance markets (both local and overseas)

• Coordination of insurance policies for Multinationals based in various countries globally.

• Effective use of Marsh Global Connect is compulsory.

• Compliance with efiling(M-Share protocols to be adhered)..

• Maintenance and effective updating of Mpower on new/ expanded business

• Support the Multinational Leader in all respects

• Mentorship of graduates in the team to encourage the “grow our own initiative”.

• Create an environment oriented to trust, open communication  and cohesive team effort.

• Familiarity and compliance with all company policies, statutory and regulatory requirements

• Ensure that technical, claims and service delivery standards are properly implemented for the client in terms of quality management systems

• This position requires an individual who is comfortable working at a varying pace, managing multiple tasks and deadlines simultaneously adjusting priorities.

• May be required to travel on business (as requested by the client).

What you need to have:

• Minimum of 5-10 years’ experience in short term insurance sales and client service delivery function

• Matric & relevant formal qualification and AIISA (or similar)

• Bachelor degree required

• Will need to complete the Multinational Diploma on successful appointment.

• Must be FAIS and RE5 compliant

• Proficient in all IT applications / software eg Microsoft Office.

• Must have a valid driver’s licence and a car

Competencies

• Client centric and display the values of honesty, integrity and responsibility.

• Strong leadership skills

• Excellent interpersonal skills

• Planning and organisation skills

• Good problem solving and collaboration skills

• Results driven person

• Good Presentation skills

• Excellent negotiation skills

• Good report writing skills

• Good verbal and written communication skills.

• Self-management skills

This position will be filled in accordance with our employment equity policy

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are also committed to providing reasonable support to any candidate with a disability to allow them to fully participate in the recruitment process. We welcome candidates to contact us at [email protected] to discuss any specific needs.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.