Multinational Client Coordinator (w/m/d)

Posted 25 Days Ago
Be an Early Applicant
Glattbrugg, Opfikon, Zürich, CHE
In-Office
Entry level
Insurance
The Role
Coordinate complex international insurance programs, ensuring policy guidelines, service levels, documentation, delivery timelines, and premium payment flows are maintained. Collaborate with underwriting on quotes and renewals while meeting international market and legal requirements. Serve as an escalation point for brokers, clients, and internal stakeholders, communicate effectively in German and English, and support the team manager with projects and special assignments.
Summary Generated by Built In

Seit über 100 Jahren stehen wir weltweit für unsere Expertise zur Absicherung komplexer Risiken. In diesem partnerschaftlichen Sinne unterstützen wir unsere Kunden dabei, einer ungewissen Zukunft vertrauensvoll entgegenzublicken. In der Schweiz ist die AIG seit 65 Jahren aktiv und steht den Versicherten seitdem mit lokalen Teams versierter Experten an zwei Standorten jederzeit zur Seite. Bei uns werden Sie nicht nur Teil eines ambitionierten Teams bei einem der weltweit führenden Versicherungsunternehmen, sondern haben gleichzeitig die Möglichkeit, an der Gestaltung nationaler und internationaler Risikotransferlösungen hautnah beteiligt zu sein.

Zur Ergänzung unseres Teams an unserem Standort in Glattbrugg (Zürich) suchen wir zum nächstmöglichen Zeitpunkt eine motivierte und engagierte Person als Multinational Client Coordinator (w/m/d) mit einem Pensum von 100 %.

Was Sie erwartet:

  • Implementierung und Koordination von komplexen internationalen Versicherungsprogrammen
  • Sicherstellen der Einhaltung unserer Richtlinien und Service Levels (z.B. Dokumentations- und Lieferzeiten)
  • Pflegen und Überwachung des Zahlungsflusses der Versicherungsprämien
  • Enge Zusammenarbeit mit Underwriting bei Angebotsanfragen und Programmerneuerungen, abgestimmt auf die gesetzlichen Rahmenbedingungen und Anforderungen der internationalen Versicherungsmärkte
  • Ansprechpartner und Eskalationspunkt für Makler, Kunden und interne Stakeholder
  • Effektive und zielgerichtete Kommunikation an Teams, Kunden, Makler
  • Unterstützen des Team Managers in Projekten und Sonderaufgaben

Was Sie mitbringen:

  • Betriebswirtschaftliche und/oder versicherungstechnische Ausbildung (Weiterbildung eidg. Fachausweis, HF oder vergleichbare Ausbildungen von Vorteil)
  • Erfahrung in der Bearbeitung von komplexen internationalen Versicherungsprogrammen
  • Sehr gute und stilsicherere Kommunikation schriftlich/mündlich in Deutsch und Englisch
  • Hohes Mass an Eigeninitiative und Priorisierung vielfältiger Aufgaben
  • Problembewusstsein und lösungsorientiertes Arbeiten
  • Sehr gute Service‐ und Kundenorientierung sowie ein gutes Zeitmanagement
  • Gute MS Office Kenntnisse (Word, Excel)

Was wir Ihnen bieten und warum wir die beste Wahl sind:

Wir bieten Ihnen vielfältige Aufgaben und eine selbstbestimmte Tätigkeit in einem digitalen und internationalen Umfeld. Es erwarten Sie umfangreiche Benefits u. a. Home-Office-Möglichkeit, Gleitzeit sowie eine Vorsorgelösung mit vorteilhaften Konditionen.

Wenn Sie Teil unseres Teams sein möchten, freuen wir uns auf Ihre Bewerbung direkt über unser Portal.

Bei Fragen erreichen Sie Hanna Gamper unter [email protected] oder +49 (0) 69 97 113 234.

#LI-AIG

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].  

Functional Area:

UW - Underwriting

Skills Required

  • Business administration and/or insurance-related education
  • Advanced professional insurance qualification, higher technical college qualification, or comparable education
  • Experience processing complex international insurance programs
  • Very strong written and spoken German communication skills
  • Very strong written and spoken English communication skills
  • Initiative, ability to prioritize varied tasks, problem-solving orientation, customer service orientation, and time management
  • Good knowledge of Microsoft Office, including Word and Excel

AIG Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AIG and has not been reviewed or approved by AIG.

  • Retirement Support Retirement offerings are positioned as a standout, with 401(k) company contributions and matching described as substantial. Financial-security features like life and disability coverage and related assistance programs reinforce the retirement value of the package.
  • Healthcare Strength Health benefits are framed as comprehensive, spanning physical and mental health support alongside common medical, dental, and vision coverage. Wellness programming and EAP-style resources are presented as part of a broad health and wellbeing approach.
  • Leave & Time Off Breadth Time-off provisions are described as extensive, including paid time off, paid sick days, and additional leave options. Volunteer time off and sabbaticals further expand the overall time-away offering.

AIG Insights

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The Company
HQ: New York, NY
49,681 Employees
Year Founded: 1919

What We Do

We're a leading global insurance organization with operations in more than 80 countries and jurisdictions. We provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to support our clients in business and in life through our General Insurance, Life & Retirement and Investments business units. What unites us across all of these offerings is our commitment to helping individuals, businesses and communities prepare for and respond to times of uncertainty. Whether serving those facing natural disasters or millions of Americans striving for a financially secure retirement, we have the specialist expertise to help clients better manage risk. We’re also committed to doing the right thing for our people and the communities where we work and live. It’s why we seek to offer what matters to our ever-diversifying team - like flexible and creative work environments, professional growth opportunities and forums to advocate for one another and incite change. We encourage employees to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs. Join us as we share our stories from around the organization. #LifeatAIG AIG Social Media Community Guidelines: https://www.aig.com/communityguidelines Facebook: http://www.facebook.com/AIGInsurance Twitter: http://twitter.com/AIGinsurance YouTube: http://www.youtube.com/aig

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