Together we are Trusted to Serve Scotland.
Scottish Water is offering an exciting opportunity for a motivated and adaptable individual to join our Customer Service Delivery Team in Isle of Skye as a Multi-functional Water Operative.
What you’ll do
In this role, you’ll join a skilled team dedicated to ensuring the water supply is constant.
You’ll play a key part in maintaining Water & Wastewater Networks.
In the Wastewater network area, you’ll ensure customer chokes are cleared and everything running smoothly with regular maintenance.
In the Water Networks area, you’ll focus on repairing and maintaining the water network, addressing customer concerns, and working to resolve issues quickly to maintain a positive reputation with our customers.
What you’ll need
To succeed in this role, you’ll need great communication skills and the confidence to work independently, taking responsibility for completing tasks efficiently. Strong attention to detail is essential, especially when recording information and spotting any changes in monitoring data. You’ll need to be a problem-solver, ready to tackle issues as they arise, and comfortable working in a fast-paced, regulated environment.
A good understanding of health and safety practices is important, along with the ability to quickly pick up new systems and complete online training. Experience working with internal and external stakeholders is a bonus, as is any knowledge of Scottish Water’s operations or the wider legislative and regulatory environment.
We’re also looking for a strong team player who’s willing to roll up their sleeves—this is a hands-on role in a physical environment, where you’ll sometimes be working in challenging conditions. But don’t worry, full training and protective equipment will be provided to keep you safe.
Looking out for you
While the work we do is important, we know it’s not the only thing that matters. That’s why we make sure you have everything you need to find a good work-life balance.
This role includes standby responsibilities. But you’ll get plenty of time to recharge with 38 days of holiday every year (including public holidays). And you can even buy five more if you need a little extra time. You can also take paid time off to volunteer in your community.
When it comes to major life events we have family-friendly policies around adoption, maternity, and parental leave. And for the everyday? We embrace flexible working.
For your future, there’s our pension (the ‘know-what-you’ll-get-when-you-retire’ kind), as well as life assurance.
As for some nice extras? You can expect an annual company bonus. Not to mention access to SW Splash – handy rewards that can save you money on holidays, bills, and shopping.
The not-so-small print
This role will be a Grade 4. If you’re new to Scottish Water, you’ll join us on a starting salary of £30,440. Performance-driven pay progression would then allow you to move through the range to a maximum of £35,260.
We operate Balanced Hybrid working at Scottish Water and we encourage people to work half their time in a Scottish Water location.
If you’re interested in this role – or know someone else who might be - we’ll be accepting applications until the 30th November 2025 at midnight.
Job offers at Scottish Water are conditional, and will be confirmed on completion of our pre-employment screening, e.g. referencing, criminal record checks, license checks, etc. These checks are conducted on our behalf by a third party. Don’t worry - we’ll ask your permission before starting these checks.
A few final things worth knowing…
Research shows that some people avoid applying for jobs unless they can meet every single criteria. If you’re interested in this job, but don’t tick all the boxes, apply anyway! We hardly ever hire people who can do every part of a job from Day One. Everyone has a learning curve. So don’t rule yourself out!
Let us know if there are any changes we can make to our recruitment process to help you perform at your best. Lots of our people have disabilities or neurodiverse conditions (including some of our recruiters!). We're also aware that some people might be experiencing temporary challenges because of life events, like menopause. We’re very used to making adjustments, so please don’t be afraid to ask.
As part of our commitment to developing a flourishing Scotland, it’s important that all our employees are Scottish taxpayers. If you join us, your home address will need to be in Scotland. If you don’t already live here, you'll need to commit to moving here within your first three months.
Please note, Scottish Water takes the safety, health and wellbeing of our employees, colleagues and customers very seriously and as such you may be subject to Drug & Alcohol testing in line with our policy.
Finally (finally!), candidates who haven’t submitted an application in the last 12 months will have their records removed from our recruitment database. You won’t need to do anything. Your data will be automatically deleted.
We’re here to help. Ask us anything at [email protected]
What We Do
Water is essential to life and to the communities in which we live and work across every corner of Scotland. At Scottish Water we’re focused on delivering the highest quality drinking water ever in Scotland and returning waste water safely to the environment every day of the year.
Find out more about Scottish Water at www.scottishwater.co.uk
