What We Offer
- Medical/Dental/Vision Insurance (for full-time employees)
- 401(k) Retirement Savings Plan
- 25% employee discount & FAM Membership
- Vacation and Sick Time for eligible employees
- EAP through AllOne Health (formerly Carebridge)
You Will:
- Support your team of local Operation Associates in their daily efforts to ensure that we have the proper direction for managing day-to-day operations in a retail and/or MFC environment.
- Coach and develop Operation Associates to continue to improve while preparing them to take on new roles and responsibilities
- Develop a deep bench of talent by focusing on performance management and succession planning
- Track daily/weekly/monthly/quarterly/annual metrics to measure success and develop strategies to improve the experience that we deliver to our customers
- Serve as the liaison between department rollout, local execution and other department leadership partners
- Ensure your sites are operating at appropriate staffing levels and anticipate needs
You Have:
- 5+ years of relevant experience in retail, supply chain, operations, consulting, or data-driven project management
- Leadership and management experience required of multi-location teams
- Demonstrated ability to lead, develop, manage and retain high performing employees
- Adept at analytical work and the ability to motivate others in a deadline-driven environment
- Strong communication and organization skills
- Must be willing to travel at least 90% of the time
- Degree in Business, Operations, Supply Chain, Management, Science, Technology, Engineering, Math, or a related field preferred
- Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends and/or holidays as needed by the business
- Ability to stand, bend, reach and walk during shifts
- Ability to lift up to 49 pounds
Skills Required
- 5+ years of relevant experience in retail, supply chain, operations, consulting, or data-driven project management
- Leadership and management experience with multi-location teams
- Experience leading, developing, managing, and retaining high-performing employees
- Analytical ability and ability to motivate others in a deadline-driven environment
- Strong communication and organizational skills
- Willingness to travel at least 90% of the time
- Degree in Business, Operations, Supply Chain, Management, Science, Technology, Engineering, Math, or a related field
- Availability for fluid schedules, peak operating hours from 5 p.m. to 3 a.m., weekends, and holidays
- Ability to stand, bend, reach, and walk during shifts
- Ability to lift up to 49 pounds
Gopuff Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Gopuff and has not been reviewed or approved by Gopuff.
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Healthcare Strength — Core medical, dental, and vision coverage is described for eligible full-time roles, alongside access to an Employee Assistance Program and options like HSA/FSA. Job postings indicate these benefits are part of the standard package.
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Retirement Support — A 401(k) plan is offered to eligible employees, signaling support for long-term savings. Several role descriptions also reference additional financial programs such as bonus or equity eligibility.
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Parental & Family Support — Paid parental leave and family-building benefits are highlighted for eligible employees, with fertility support noted in company materials. These offerings complement broader PTO and sick-time programs in corporate and many field roles.
Gopuff Insights
What We Do
Gopuff is the go-to solution for immediate everyday needs, fulfilling customer orders of cleaning and home products, over-the-counter medications, baby and pet products, food and drinks, and in some markets, alcohol – in just minutes. With micro-fulfillment centers in every market it serves, the company delivers thousands of products quickly for a flat $2.95 delivery charge. Gopuff is open 24/7 in many markets and late-night everywhere else to bring customers what they need when they need it most. Gopuff was founded in 2013 by co-CEOs Rafael Ilishayev and Yakir Gola when they were college students at Drexel University. The Philadelphia-based company now operates more than 600 micro-fulfillment centers in more than 1000 markets across the United States, including Chicago and its suburbs. It has raised more than $3.4B in funding.
Why Work With Us
We are the instant needs category creator, delivering in about 30 minutes for a $2.95 delivery fee. Our business model sets us apart: we own the products we sell and house them locally in our own micro-fulfillment centers. We have an entrepreneurial culture and constantly innovate to build new categories that improve customer experience.
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