Multi Trade Operative

Job Title: Multi Trade Operative
Contract Type: Permanent
Salary: £39080.97 per annum
Working Hours: Full Time – 40 Hours
Working Pattern: Monday to Friday 
Location: East London/Essex

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.

The difference you will make as a Multi Trade Operative
You will carry out general multi-trade works for planned maintenance upgrades, including, but not limited to kitchens and bathrooms. Sites will mainly be occupied by our customers, and the locations will be across the organisation’s stock. The successful candidate will be provided with a van, fuel card and all PPE.

About you
We are looking for someone with:
•    Experience within the construction sector
•    A good understanding of legislation in maintenance and property management 
•    Good standard of education 
•    Good customer service skills

Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. 
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:
•    Competitive pay & generous pension 
•    28 days holidays plus bank holidays
•    Flexible working options available
•    Investment in your learning, personal development and technology
•    A wide range of benefits

Diversity and Inclusion at Riverside: 
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. 
Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

Applications may close before the deadline, so please apply early to avoid disappointment.

Role Profile
•    Carrying out general multi-trade activities including painting and decorating, tiling, and plastering etc. in accordance with One Direct’s performance specifications. 
•    Carrying out routine carpentry and plumbing tasks as required. 
•    Completing works in accordance with the current Building Regulations Approved Documents and the Regulatory Reform (Fire Safety) Order 2005. 
•    To work flexibly as part of a team to deliver the annual component replacement target.
•    Responsible for carrying out all jobs allocated via One Serve and meeting all necessary system requirements from start through to completion. 
•    Responsible for maintaining, replenishing and keeping records of materials issued for van stock on One Serve. 
•    Ensuring Health and Safety procedures and processes are always followed.
•     Demonstrate excellent customer service standards and a work ethic that avoids complaints. 
•    Responsible for carrying out other duties as deemed necessary by your line manager. If these duties are of a greater level of responsibility or the skills required in the post, then full training and appropriate supervision will be provided
•    Ensure that responsibilities for Health and Safety are properly understood and discharged as defined in One Direct’s Health & Safety Policy and that Health & Safety concerns are promptly and clearly communicated to the appropriate people. 
•    Comply with the Equal Opportunities and Diversity Policy 
•    Comply with the data protection act (all employees will not disclose or make use of for their private advantage any information held on record which is not available to the public) 
•    To carry out any other reasonable duties as required

Person specification
Knowledge, Skills and Experience 
Essential
•    Experience within the construction sector
•    A good understanding of legislation in maintenance and property management 
•    Good standard of education 
•    Good customer service skills 
•    Effective communication skills, both oral and written 
•    Self-motivated, assertive and confident

Desirable
•    Proven track record of problem solving, identifying and resolving issues promptly 
•    Possessing resilience and ready to take responsibility 
•    Housing and/or buildings knowledge
•    NVQ 2 or NVQ 3 qualifications in painting and decorating, and/or plastering, and /or tiling would be desirable.