The Role
Transcribes multi-speaker insurance interviews verbatim within a required 24-hour turnaround. Handles accented speech, poor audio quality, background noise, and recordings of varying lengths and difficulty. Processes assignments in order, supports multiple branch offices, helps prevent backlogs, and collaborates with team members while working independently. Requires legal or insurance transcription experience, multi-speaker or verbatim transcription experience, appropriate computer software, and reliable broadband internet.
Summary Generated by Built In
EWORD Solutions, a Rapid Care Group company, currently has an opening for a highly qualified, full-time Multi-speaker Verbatim Transcription Specialist to provide transcription services for a large insurance company account. Experience with multi-speaker audio and verbatim interview transcription is required. EWORD uses its own proprietary platform and will provide training.
Position: Multi-speaker Verbatim Transcription Specialist
Account/Client: Auto and property insurance company
Coverages: Day shift preferred; nights and weekend work usually available
Full or Part-Time: Full-time (independent contractor)
Location: Fully remote / work-from-home
Account Specifications: We are looking for a dedicated transcriptionist to work in a fast-paced environment with required <24hr TAT. The customer to which you will be assigned submits multi-speaker interview recordings which may involve accented speech and challenging audio quality impacted by poor phone connections and background noise. The interviews must be transcribed verbatim.
Position Requirements:
Requires experience in legal or insurance transcription.
Requires experience in multi-speaker and/or verbatim transcription.
PC with appropriate word processing and audio software and broadband internet connection required.
The ideal candidate is a self-starter who is driven to maintain a fast TAT while continually producing quality work. Work is processed in the order it comes in regardless of audio quality, audio length, or order difficulty.
The account you will be working on has multiple branch offices; you may be assigned to a specific branch which would take priority over other branches. If your assigned branch is caught up, you will be expected to help with other branches. You may also be temporarily reassigned by your team lead to help with other branches to prevent backlogs.
While this is largely an independent role, the ideal candidate works well with team members and can take direction and input from the team members.
Skills Required
- Experience with legal or insurance transcription
- Experience with multi-speaker and/or verbatim transcription
- PC with appropriate word processing and audio software
- Broadband internet connection
- Ability to meet a required 24-hour turnaround
- Ability to work independently and collaborate with team members
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The Company
What We Do
iMedX offers health information solutions for medical document management. Our humanology approach combines people with technology to offer best-in-class transcription and coding services - helping positively impact your full revenue cycle.
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