Multi Services Assistant
Salary: £29,186.42 per annum, plus company benefits
Location: London, WC2A 3LH
Contract: Full Time, Permanent
Shifts: 37.5 hours per week, Monday – Friday, 9am until 5:30pm with 1 hours unpaid lunch break
Work model: Fully onsite
Williams Lea seeks a Multi Services Assistant to join our team!
Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.
Purpose of role
The primary focus of the Multi Services Assistant will be to support all the service lines we deliver to our client with a particular focus on Post Room on a daily basis to ensure all tasks are completed within the time frame specified.
You will be responsible for ensuring all Post Room activates are completed accurately and efficiently, including:
- Sorting incoming mail
- Delivering post on scheduled runs throughout the day
- Booking couriers, tracking deliveries and informing the client of any issues
- Processing outgoing post via the Royal Mail website
- Scanning incoming post and courier items
- Digitally filing incoming post and processing items on Mstore
- Delivering post to Buckingham Palace, Duchy of Cornwall and Duchy of Lancaster twice weekly
- Hand-delivering bundles and documents to local addresses within a set distance from the office
- Responding to general ad-hoc queries
You may also be asked to assist in other departments with the following tasks;
Docucentre
- Batch printing, scanning and copying requests
- Binding documents
- Folding large plans
- Sewing and document finishing
- Scanning incoming mail
- Merging documents and other PDF tasks
Support Archiving/Records Service
- Movement archive boxes around building
- Retrieving boxes from storage
- Scheduling documents for archiving
- Updating database
- Responding to general ad-hoc queries
OS and Facilities support
- Raising FHD tickets and completing jobs assigned
- Assisting office moves
- Meeting room set ups and set downs
- Completing access control tasks
- Supporting general ad-hoc duties
Personal attributes
- Previous experience working in an office environment
- You must have basic knowledge of working with Microsoft software
- A strong team player with an enthusiastic, positive, can-do attitude and professional manner at all times
- Keen to learn and progress
- Be flexible to meet client requests, learning new tasks and expanding knowledge within the role
- Excellent time keeping and planning/organisational skills
- Happy to support all service lines as needed
Rewards and Benefits
We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:
- 25 days holiday, plus bank holidays (pro-rata for part time roles)
- Salary sacrifice schemes, retail vouchers – including our Tech Scheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
- Life Assurance
- Private Medical Insurance
- Dental Insurance
- Health Assessments
- Cycle-to-work scheme
- Discounted gym memberships
- Referral Scheme
You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!
Equality and Diversity
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.
If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at [email protected](we do not accept applications to this email address).
View our Privacy Notice https://www.williamslea.com/privacy-statement
What We Do
Williams Lea is the global provider of tech-enabled skilled business-critical support services to financial, legal and professional services firms, connecting people, processes and technology to streamline key business and administrative functions and helping companies adapt to a more virtual and digital workplace. Built on a strong heritage, great client relationships and a talented team, Williams Lea is the trusted global outsourcing provider to clients in highly regulated environments. Williams Lea serves clients in 20 countries across four continents and has 7,000 employees worldwide. Williams Lea is backed by Advent International, one of the largest and most experienced global private equity investors.
